Elite Recovery Midlands Limited Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Amenities
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Gender-neutral toilets
Crowd
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LGBTQ+ friendly
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Transgender safe space
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
Recovered my car after getting into a right mess on a ford. They are such a kind and compassionate company. Thank you so much.
Think the lady I spoke to on the phone was called Kim? And Alex over email - You’re both incredibly lovely people.
We had an horrific day with a hire vehicle. When we eventually got collected, a chap by the name of Glen Evans, picked us up. He took us to Kwick fit in Cheltenham first, who couldn't do the job. He then drove us all the way home and made sure we were safe. Lovely guy. Thanks very much to Elite Recovery Midlands for your assistance yesterday
The driver Steve was very dedicated in his job. He made sure we were warm and safe in his truck. He even dropped my son to the nearest train station. Very professional and friendly if more people were like him life would be better.
Recovered after a very traumatic day, by Gary who was a star from start to finish. He explained everything along the way, took great care with our vehicle and was very reassuring. Thank you very much. Couldn't have been in better hands.
I had a flat tyre late evening and was given a four hour window by the AA for help to arrive.
Happily, Stuart arrived after about an hour. He was very polite and cheerful. He changed my tyre and soon got me on my way home.
He is an excellent ambassador for Elite - thank you.
I would like to thank Pete-my car broke down yesterday, Friday night during the evening rush hour. He was professional, exceedingly safe and very kind. He delivered myself and my car back home and made sure I was ok before disappearing to his next job. Thank you Pete (good luck to WBA)
I was broken down in solihull forgot to take his name very nice and pleasant guy and very friendly ETA was supposed to be at 6.25 on Saturday 6th April but they was there way before the time. He recovered the car well and dropped me at the at the designate destination would give them 10 stars if I could
Avoid these guys. They left me waiting for FOUR HOURS with repeated lies about when they would turn up. When I questioned this they became very rude and threatened to cancel the job entirely.
This is absolutely unacceptable. There is no need for rudeness and it's truly cruel to threaten to cancel on someone who has already been waiting hours in the middle of the night purely because they asked a perfectly reasonable question.
I would give 1 star, but they did eventually turn up and get me on my way. I should mention this was through the AA who had already left me waiting for 2 hours and were utterly useless themselves, at least Elite Recovery answer the phone.
Quick Facts About Elite Recovery Midlands Limited
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