Tripp's Service Center LLC Info
Amenities
Offerings
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Oil change
Amenities
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Mechanic
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Owner Rich Pepe's sterling reputation is well-deserved. We have been bringing our cars to him for years and he has never let us down. His prices are very reasonable, and Rich is really good at explaining the car's issues and assessing the urgency of repair. A+++
Coming from living w/ my mechanic in TX while there, finding Tripps was an AMAZING blessing. And I don’t say that lightly at all!
Good, genuine, honest place.. & people. Bless them!
Best price in the area for a synthetic oil change and the family is nice.
This place is seriously the best. As someone with not a lot of (good) experience with shops, rich is fantastic. I know that I won’t get screwed over, he’s honest and tells you straight up what needs to get done and what could wait if you’re short on funds (like most of us.) and it’s affordable! I got a quote elsewhere for hundreds of $ more than what Tripps charged me. I always recommend them to whoever needs work done.
Rich is the best. He is very patient and always takes time to explain what issues my car is having. Instead of trying to make money off of anything(especially as a woman), he always gives an honest opinion and leaves it up to me to make the final decision. He even once took my car for a drive(with me) at 7:30 AM and explained what was happening as he was driving. I appreciated that he fit me in before work when he didn't have to! He is always flexible. I will not go anywhere else!
This is a small family owned business. This is not a shop where you can expect to walk in and have you car serviced and returned to you same day. However, Rich and Anthony are kind and honest and super professional and most importantly AFFORDABLE. My recommendation would be to schedule your appointments in advance and make alternate transportation plans. It's worth it!
I DO NOT recommend! Dan was very pleasant. Rich on the other hand was very rude. He told me he would assess my car and call me back, hours went by and I had to call him. A part was needed for my car which he couldn't find ( I had to call around on my own to find the part which at first I was responsible to pick up). Every interaction with Rich he came across very rude as if I was bothering him because I had questions. I was 2 seconds away from going back to get my car and bring it some where else. He is NOT the only mechanic in the New Haven area. I understand he could have been busy but customer service is just that customer service. I've used him countless times in the past when I lived here in Connecticut so that is why I went back to him. When people are spending their hard earned money at your establishment it is a good idea to at least PRETEND you want their business. I suggest you go somewhere else and get the same work done with a mechanic who will at least value your business. I WILL NEVER GO BACK! **Service was rendered December 2017**
Friendly, reliable, and excellent service. Thorough and honest, helpful and informative; Richie is always there to fully address any concerns and will give you the straight, honest truth about your vehicle along with helpful advice. He gives you all the options and will truly work with you to get your ride up and running. He really cares and it really shows. Would recommend Tripp's over any mechanic/shop I've ever been to or met elsewhere; great work and a truly wonderful individual. Thanks Rich!
Quick Facts About Tripp's Service Center LLC
Today
Opening Hours
| Monday | 07:30 AM - 05:30 PM |
|---|---|
| Tuesday | 07:30 AM - 05:30 PM |
| Wednesday | 07:30 AM - 05:30 PM |
| Thursday | 07:30 AM - 05:30 PM |
| Friday | 07:30 AM - 05:30 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | Closed |
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