The Flavor Cafe Info
Amenities
Service options
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
Offerings
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Comfort food
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Quick bite
Dining options
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Dessert
Atmosphere
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Casual
Planning
Payments
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Credit cards
Children
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Good for kids
Best KPortal Reviews
I live across the street and have been ordering weekly ever since they have opened. The food is great! Glad that they started to deliver. They have great customer service also. I love that you can get a sandwich, fries, and a soda for about 8 bucks, although I hate their new fries. I mostly get the chicken or ribs dinner. Whoever started doing the candy yams are awesome. My sis loves the macaroni.. The banana pudding is to die for!
Just stopped in to try something new and unfortunately I'm not that impressed. From the name and menu selection I expected to be blown away with Flavor. I selected the 3 taco and fries deal with a cool aid to drink. First off let me state the cool aid was fantastic!, but how hard is it to mess up cool aid? The food on the other had was another story. The shrimp in my tacos were fried so long they took on a weird texture I've never had before, and weren't even hot. My guess is that they were pre-fried and maybe warmed a little.... and my fries were luke warm at most as well. The place is small so I expected to wait a little while to get fresh hot delicious food, but they failed to deliver. The tacos seemed like they could have been good if they would have cooked main ingredient (the meat) fresh and paid close attention not overcooked it. I wanted so much to support another black owned business, but they really are going to have to step their game up before I waste my hard owned coins in there again. The customer service was good, but it needs to be followed up with a good product.
During the first couple of months of Flavor Cafe's opening, the service was excellent, the collards were to die for, and the friendliness of the staff was exceptional. I must emphasize that this was the first couple of months of their opening. Fast forward to the first week of October of 2017. Customer service at this establishment has regressed from the cashiers being attentive and hospitable to being lazy and nonchalant with customers orders. I walked into the restaurant and the cashier sat while taking the order, no proper greeting, and didn't explain or give suggestions of the menu to my guest. I invited my guest to Flavor Cafe because I raved about the collard greens. I couldn't believe that this was being allowed in front of the owner. The owner, a young woman, is usually upbeat! I assume the community in which she is serving is taking a toll on the business. If this assumption is true then the professionalism should NEVER lack.
The food was served in about 40 minutes and it wasn't worth the wait. The greens weren't good, the chicken was cold as well as the turkey wings. And there were no apologies or courtesy drinks for the long wait. We were told the food would be done in 20 minutes. I nor anyone I know will ever visit this establishment again. Hopefully, an employee reads this review and brings it to management's attention.
This was my 1st and only time eating there, the cashier is super, the cooks we aruging so loud and almost about to fight, the owner was yelling at them. I had to wait toooo long to get my food, my wings were wrong, but they quickly remade my order it looked good. Once l got home to eat the green beans looks as if they came oyt the can to the pan(no seasoning), the greens tasted like white pepper. The yams were ok and the wings were about the the best thing on my plate. My boyfriend had the fish and said it was ok. Overall 1st impressions are ever lasting l will not be returning.
This was the first place we ate at in over 16 hrs and it was an unfortunate experience. We ordered fish, lemon pepper wings, chicken tacos, collard greens, garlic mash potatoes peach BBQ wings and candy yams.
The Restraunt has a no refund, store credit or no exchange policy by which we learned that they are willing to follow whichever increases their revenue. After making my order and paying for the food cashier informs us that they are out of candy yams and insisted that we change our order to another side. Informed the cashier that we had previously ordered everything we want and the we would like to be refunded.
She stated the they have a no refund policy and that we MUST choose another side or lose our money. Well if you can exchange sides ( Against policy)then you can surely refund the money. After dialogue owners brother just so happens to be at the restraunt and offers to refund me my money out of his own pocket (He is the reason for the second star).
The food was quite blend and I would not recommend this place to any of my friends or family.
Lemon pepper wings- Needed more seasoning lemon pepper seasoning
Peach BBQ wing- unable to taste peach flavor over BBQ sauce
Garlic Mash Potatoes- No issues
Fish- No flavor
Fries- were heavily doused with seasoned salt just like I like them to be
Chicken tacos- No flavor, tasted better with their homemade sauce.
Collard Greens- No issues.
Mac and Cheese- Blend- Just add salt and pepper to make edible
I ordered a turkey burger and fries. Simple. It took more than 20 minutes to ever make my food. I was the only person dining in. The staff was too busy preparing a large delivery order. I was pressed for time, since I didn't expect for my food to take so long to be prepared. I ended up having to run out of the building to catch my bus! I never got my food. Needless-to-say, I will pass on giving them anymore business.
Only good thing I ordered were the street tacos and bread pudding. Everything else was disgusting. Grit tasted old, Mac n cheese was flavorless, chicken was burned, greens also tasted nasty as hell. They really need to improve on their menu. They have great customer service though!
The collard greens are the best in the city. The garlic mashed potatoes are okay. The fish is terribly over seasoned and is normally cooked crispy to burnt. The prices are very reasonable. Location sucks because it's always difficult to turn into the lot because of traffic. Again, the collard greens are the best in the city.
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