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Tea & Times

+44 1227 262639
36A High St, Whitstable CT5 1BQ United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 05:00 PM

Amenities

Service options
  • Takeaway
  • Dine-in
Highlights
  • Great tea selection
Accessibility
Offerings
  • Coffee
  • Healthy options
  • Vegetarian options
Dining options
  • Breakfast
  • Brunch
  • Lunch
  • Dessert
  • Seating
Amenities
  • Toilets
Atmosphere
  • Casual
  • Cosy
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
Pets
  • Dogs allowed

Best KPortal Reviews

Tea and Times.
What can I say about this beautiful relaxed and very friendly cafe.
Well firstly, The owners really have a fantastic and positive attitude with the customers. We had the full English Breakfast. Oh my God. It was exceptional. Everything tasted fresh with so much attention to detail. The eggs had that bold orange yolk and full of flavour, The sausage was fresh and perfectly seasoned ( not the cheap under cooked bland pork sausages we're all used to in cafes). The toast thick sliced with a generous spread of real butter. Tomatoes, although fried, tasted fresh and ripe. I know baked beans are just baked beans. But maybe these was something better, or was they just enhanced by the flavours around them.
We didn't feel rushed, and everybody was so polite.
We enjoyed our breakfast so much, we returned later for afternoon tea with fresh scones, jam and clotted cream. May I add the jam and clotted cream came in jars very generous portions.
We would definitely visit again and thought you can not put a price on this sort of quality dining.
Thank you very much!
Really nice local environment and lovely cakes. We usually go there for coffee and the owner's homemade cake. The carrot spiced cake is great!
I went today for a lovely lunch with my family, 7 of us in total.
Staff were attentive and friendly.
Food was lovely, fresh and even made me poached eggs on toast (my favourite ????)knowing it had gone 12pm and came very quickly. Its not run by untrained 15 year olds as another customers has stated which I think is extremely rude but a lovely group of young people. Everyone needs to start somewhere for there 1st job and some people are just miserable customers! We will be returning for more food and tea! ????☕????????????
Very nice little place. The service and atmosphere were good. We ordered a couple of sandwiches and drinks. They were reasonably priced and excellent quality. The cakes looked lovely but we were too full after the sandwiches to try them. A good excuse to go back
Wow, that was quite possibly the worst experience I've had at a cafe. Terrible customer service and unbelievably rude staff.
From arriving at the cafe, we didn't feel welcome. The waitress didn't smile once and seemed completely uninterested.
Once seated, we ordered tea and scones. Being in a tea house, we thought that the tea would come in a tea pot or at least with the milk being given separately. Instead, we received a couple of mugs of already made tea in well used chipped mugs.
We asked if we could instead have the tea in teapots since we saw other customers with tea pots. They took the mugs away but the teapots never arrived.
After 10 minutes, we went downstairs to pay and to ask for the tea to be taken off the bill because we never got it. Our waitress never apologised and was extremely rude and very argumentative. She said in future that we should specify exactly what we wanted. We said we probably won't be back and she said "good, I don't think you should come back".
I've never experienced customer service like it to be honest. Overall this was a very disappointing and unpleasant experience and has really dampened our day.
Great menu but limited. It's just Tea & Times with friends and loved ones. Cosy place and staff are helpful and pay attention to details. Staff do not rush customers and are eager to oblige including the owner. The place could greatly benefit from staff coming round and checking if customers (are OK) don't need anything else. For instance, I needed more coffee but had to leave my table go to the counter and place my order. There more than 16 seats upstairs. This could do with waiting staff. The toilets hand wash sink could do with a larger one. The toilets are exiguous. They don't do chips. What? No chips I said. I will go back anytime.
While I’ve only stepped in for tea (on several occasions), I love the cozy setup. It does get pretty loaded with dogs in here but it’s a nice option when it’s less busy to sit upstairs and feel time slip away with a nice cup of tea and something to read.
I came in here with my family and was very disappointed. My nan ordered a scone which was rock hard and stale. We mentioned it to a staff member and we didn’t get any apology she was very rude and kept giving our table dirty looks. We did get a refund for the scone but how they dealt with everything else wasn’t very professional. We felt uncomfortable. Sandwiches were also ordered which were overly filled with mayo and the bacon was chewy. Overall wasn’t very happy with this experience. Wouldn’t recommend.

Quick Facts About Tea & Times



Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 09:00 AM - 05:00 PM

How to go there

Location