St. Brides Pharmacy Info
Amenities
Service options
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Delivery
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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NFC mobile payments
Best KPortal Reviews
As Carolyn Heath stated in her post, my wife and I were also totally frustrated with our local pharmacy in Barry so changed to this pharmacy about a year ago..What an improvement! The staff are all very helpful and the most important issue is that 99% of items are always in stock with no waiting days for out of stock items as was the frequent case with our previous pharmacy. A breath of fresh air..well done to you all...
Very helpful and efficient. Common ailments scheme is great to avoid waiting for GP appointment. Friendly service.
Normally this pharmacy is quite decent. That is until they lose the prescription you have ordered to be sent to them. Despite the fact there is multiple workers for such a small pharmacy, at least five people most of the time, they have lost three prescriptions of mine in the past and also a friends. Despite the fact my own medications are epilepsy meds, this pharmacy lied about a collection from my friends doctors, even though the doctors have proof of the pharmacy picking it up, it was only until the doctors forced them by law to give my friend her meds. Unless you have been using them for years, they talk down to you, lose your prescription and are of no help when the lose is THEIR fault.
My husband and I were getting increasingly frustrated at how inefficient our previous pharmacy was we changed to St. Brides. I am so pleased with this pharmacy. The staff are always polite and helpful. I feel that they are trying very hard here to keep patients happy whilst also being professional and safe.......not always easy to do!!!!
Used to be one of the best pharmacies around. Over past 3/4 months it's just gone downhill. Systems put in place by them are completely illogical for monthly prescription users & the customer service is now absolutely shocking. Utterly rude!
This pharmacy seemed great, at first but this was when I was picking up only one medication, now I'm currently on multiple medications and it is absolutely disgusting that I have to continually wait for some of them. I put my order in seven days before I ran out, as instructed on the prescription and received majority of the medication, yet two weeks later and multiple calls for my protein milkshakes and I'm am still waiting. It is nearing a week without my milkshakes, which I was put on by a dietician and have been told multiple reason why they haven't received them. The first being they never ordered it due to lack of space, while ordering everything else that I ticked off on my prescription, then they informed me that they would be there the following day. They were not, this time I was told that there was an order issue and I was late putting it in, yet they were fine ordering and receiving my order meds, one of which is a seizure med. Ever since then, I've been told they are waiting for the order, and they would be in today. Again, they are not, the first lady I talked to said they had to check the delivery and to call in half an hour. I called again and a different lady answered and tried to lie saying they are still waiting for a delivery but they were closing soon. When I told her I knew about the delivery that came, she said there's been issues with deliveries, back tracking. I would fully understand, but the constant wait around for simply 1 necessary item is beginning to effect my day to day life. I'm not on these milkshakes out of choice, but because I need them to live. I drink four a day to battle the severe malnutrition that I was hospitalised for, something I am trying to overcome. A week without them has been hell, I'm dealing with sugar crashes, dizzy spells, nausea, dehydration, sickness from my meds, fatigue. This is with trying to supplement the lose of my milkshakes, and it is a continuous battle every fortnight with this issue. Once my prescription has run its course, I'll be finding a new pharmacy to take over because despite having multiple staff for such a small pharmacy, no one is capable here. I've seen bigger pharmacies ran by less staff and handle their shop without half the issue i encounter with St brides.
Always a fantastic service, flawless and quick and pharmacist is always happy to help also! Best pharmacy in The Vale of Glamorgan!
It's a small pharmacy but can get a lot done, staff are nice and friendly so can't complain
Quick Facts About St. Brides Pharmacy
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
|---|---|
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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