Pizza Cottage Info
Amenities
Service options
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Takeaway
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Planning
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Kids' menu
Best KPortal Reviews
I stopped in Barnard Castle the other night to get some food. I spotted pizza cottage as I parked up, there were a few people in so I thought It must be OK.
I asked for a donner kebab and chips, only to be told there would be a 30 minute wait as the server muttered something I couldn't understand. So I thought I'll have a shish kebab instead. I got told the same wait for that so I went ahead with a donner.
Then I got hit by the £10 card limit, I think she said my order came to £9.80. So I ordered onion rings to Make the order up.
She barked something at me I think was asking me if I wanted chilli sauce and garlic sauce. I panicked and said yes. After a long wait I spotted her ladling sauce onto a kebab which turned out to be mine.
I took it back to my hotel and was met with a disappointing mess. The kebab was luke warm at best after 5 minutes. I have no idea what sauces were on it but it was disgusting. I picked out what warm meat I could find and binned the rest.
Would not recommend.
I ordered a takeaway chicken parmo, salad, chips, and garlic mushrooms. I got leather parmo, salad, brown lumps for chips, and garlic slugs, complete with slime.
Not nice, it was the first and last time I'll be going to Pizza Cottage in Barnard Castle. I felt ill all night but didn't actually vomit.
The food was beautiful and very reasonably priced. The staff were lovely, friendly and put a lot of care into our order. Highly recommend
Donner kebab and salad just piled on top of an uncut pitta bread like beans on toast would be served - it's supposed to be sliced open and filled!!!
A £10 minimum spend by card isn't great either. Card payments cost a retailer much less than 1%, usually only a fraction of 1% - that's less than a penny in every pound spent. I was encouraged to order food I didn't want or need! Rather than do this I asked if it could be rounded up to £10 as a tip or pay for some chips but give them to the next customer. We agreed on the latter but that didn't happen, the next customer was made to pay for their chips!
Truly the worst kebab I have ever had. It was piled on the pitta and soaked with grease and watery mayo. Somehow the chicken was dry.
Standard of food has really gone down hill. Used to be the best in the area but chicken kebab was an absolute disgrace, literally thrown together. It went straight in the bin
Decent pizza place. Also offer other food.
No dine in, only takeaway.
NON-HALAL..
The worst lamb shish we have ever had. The lamb was not fresh and marinated in lemon and herbs, the meat was tough once cooked and cold. The chips were not fresh and just about warm when we got home. If you marinate meat in lemon it basically cures it and goes brown, lamb meat is red. When I complained the staff made excuses and said the manager was not around to give a refund. Now I am £20 out of pocket and still hungry. Staff really didn’t give a toss. Don’t waste your money.
Quick Facts About Pizza Cottage
Today
Opening Hours
| Monday | 02:00 AM - 11:00 PM |
|---|---|
| Tuesday | 02:00 AM - 11:00 PM |
| Wednesday | 02:00 AM - 11:00 PM |
| Thursday | 02:00 AM - 11:30 PM |
| Friday | 03:00 PM - 01:00 AM |
| Saturday | 03:00 PM - 01:00 AM |
| Sunday | 02:00 AM - 11:30 PM |
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