Kensington Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Credit cards
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NFC mobile payments
Best KPortal Reviews
Good local pharmacy, nice staff.
Excellent Pharmacy service. Parking easily accessible! Keep the great work up! Thank you!
Wonderful pharmacy apart from the odd hiccup on the rare occasion! This is my go to pharmacy and any prescriptions get sent straight to them. They are helpful and friendly. Good amount of stock in the shop part aswell as cold drinks. Plenty of parking both on edge lane as you can pull into a waiting area or you have the carpark on the opposite side.
Just had my Covid booster and Flu jab here today. Staff were very friendly didn't have to wait long to be seen. Parking was good as well.
Normally like this pharmacy however today left feeling incredibly embarrassed and upset, I had a sensitive query for a common product they sell (not a prescription). It wasn’t understood even after explaining clearly multiple times and with a picture of the exact thing I was after. If that already wasn’t embarrassing enough, was then brought up loudly with another pharmacist in front of everyone waiting. Not professional and left me feeling completely violated and mortified with the whole waiting area now knowing my business. Didn’t even give me what I asked for, and overcharged me by £3, but was too embarrassed to say anything else as had everyone waiting watching me. If you have any questions about health and want it kept private I wouldn’t recommend here. Don’t normally write reviews but this really upset me.
Absolutely fantastic service from this Pharmacy team.
Ran out of a repeat prescription for both of my antidepressants (that I can not manage without) several days ago and wasn’t able to contact my GP or usual pharmacy due to the Jubilee bank holiday. Used the NHS app to order but the prescription hadn’t been signed off yet still so I completed a 111 online consultation that advised me to contact a pharmacy for an emergency prescription.
Rang up the team in advance to query this and to ask if they had stock of my medication. On arrival, after an ID check and presenting past prescription evidence (prescription reorder form and original medication boxes with dispensary label intact), they were able to sort me a 7 day supply until I can collect my full prescription.
Fantastic 7-day-a-week opening hours saved me! All the staff are incredibly kind, helpful, and understanding. Service was nothing short of professionally outstanding. I feel confident in saying you can count on this team to help with your needs. Great job!
I visited the dentist this morning and got a prescription from this pharmacy. I’d just like to say how lovely the female staff are who looked after me. They were kind polite courteous and informative. Everything a good pharmacy should be. Thank you ladies you’re doing a great job for the local and in my case further afield community ????
Really rude staff and very unprofessional. I have a small baby who has a regular milk prescription on demand yet anytime I go to order milk and then see if they have it they don’t. I sometimes wait a whole month for the to order it either because they keep on forgetting or they don’t know what to order despite it being highlighted. They also try and tell me how much milk my baby should drink when the doctor agreed he can drink however much he wants as the milk is on demand so whenever I need it but they say it’s a monthly prescription so same day every month and even then it is not ready, this is the 6th time this has happened and my baby has been left without milk.
Quick Facts About Kensington Pharmacy
Today
Opening Hours
| Monday | 08:00 AM - 09:00 PM |
|---|---|
| Tuesday | 08:00 AM - 09:00 PM |
| Wednesday | 08:00 AM - 09:00 PM |
| Thursday | 08:00 AM - 09:00 PM |
| Friday | 08:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 10:00 PM |
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