Whitehouse Dental Practice Info
Amenities
Accessibility
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
Never had any issues with the dentist but the reception and front of house staff are by far the rudest ever encountered.
I turned up to my appointment 10 minutes early only to be kept for 40 minutes(30 minute delay) while they waited for “new” patients who turn up late.
I was never Informed of delays and just kept waiting.
I rang to complain and was told to send an email.
A few days later they have terminated me from the surgery accusing me of using foul language which is completely false and quite unacceptable.
I was in the middle of treatments for a bridge and they have just stopped due to lies because I complained about the service.
Professionally very poor.
DO NOT RECOMMEND
I cannot praise this dental practice enough.
From the reception staff to my Dentist Nichelle.
She was outstanding from the very start.
She has given me my confidence to smile back. I can't put into words my appreciation of the practice and inparticular my Dentist herself. Wonderful people
I have had a genuine fear of the dentist since being a small child. I can honestly say Sarah, who I have seen several times now, has made me feel so reassured and at ease. I am not the easiest patient but I've even managed to have an extraction out there, rather than going to the hospital under a general anaesthetic, as I have done in previous years. I don't know the name of her dental assistant but together they are fantastic and couldn't be happier with this practice.
Great dentist not sure of his name and friendly reception staff unlike in the past
First dentist appointment in years and the dentist was so kind and friendly (no judgement). It is quite hard to find and small but good apart from that.
A positive trip to the dentist. I'm a very nervous patient but Tim puts me at ease every time. Thank you
Dentists at this surgery have been brilliant in my personal experience with me and my children - very patient and explain clearly. If you need to take your children i would recommend.
Sadly let down by rude, ignorant reception staff who interrupt and second guess (incorrectly) before you finish asking a polite question. Completely unhelpful, everything is too much trouble and on occasion give sarcastic answers - even my daughter asked "why was that lady was so grumpy" when we approached to book a follow up appointment. If it wasn't for the fact my experience has been poor on more than one occasion I would let it pass as someone having a bad day but it would seem some people don't enjoy their job and dont want to be there.
I recommend all the dentists here. Both my daughters and myself always receive great service and professionalism. From 6 monthly check ups and cleans to some fillings ! Really calm and caring team .
Quick Facts About Whitehouse Dental Practice
Today
Opening Hours
| Monday | 08:30 AM - 02:00 AM |
|---|---|
| Tuesday | 08:30 AM - 02:00 AM |
| Wednesday | 08:30 AM - 02:00 AM |
| Thursday | 08:30 AM - 02:00 AM |
| Friday | 08:30 AM - 01:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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