Well Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
One particular member of staff made racist comments and told me to 'go back to where [I] came from'. Her father (not a member of practice) is routinely at the pharmacy and allowed to enter back of pharmacy breaching patient data protection, joined in with raciat and abusive behaviour on that day. Other staff said nothing. Witnessed staff disrespect and lie to elderly vulnerable customers. Undermine and belittle patients. Medication often unavailable or incorrect when dispensed. Terrible service. Complaints to managment and head office are not taken seriously as racist and abusive member of staff still works there and no improvement in service on shop floor.
Well is a pharmacy like any other I have been to. The staff are nice, although service is slow - there seems to be a lot going behind the scenes that takes priority over customers in the store. I don't believe this pharmacy is as lowly rated as the reviews suggest. I believe they are simply very busy people!
Despite waiting times I've never had an issue here. As customers we need to be patient and understanding.
The negative reviews of this place are spot on - absolutely appalling. Several time messing around in the back gossiping whilst a queue of people waits.
The (very nice) locum pharmacist wasn't able to sell me an item off the shelf so called a boy in the back to help me.
I could see him on his phone in the back and he actually kept retreating to the back after serving each customer. Lazy and incompetent. I eventually had to ask the pharmacist to go and get him to complete my transaction as he didn't bother to appear and I needed to get back to work.
Don't waste your time - go somewhere more professionally run.
Rude. Dismissive. Ignorant. Absolutely ZERO patient confidentiality. And never have repeat prescriptions ready. In 25 years of having a chronic condition that requires regular prescriptions, this is hands down the worst pharmacy I've ever used. What's a shame is that before the first lockdown it was pretty good. What has happened!?!
It’s a pharmacy, they fulfil prescriptions as expected. Not sure why the reviews are so bad I’ve been using them for over a year with no issues.
This is the worst chemist I have ever used. The staff have no customer care skills at all. Prescriptions are always wrong, they do not answer the phone. Avoid if you can. Doesn't even deserve one star, would have given it 0 stars if I could.
The phone has not been working for months. The staff say issue with the system. They have never had my scrips ready when I have been in. And leave you waiting I know for fact that the last one sent to them they had for 4 days and still not ready. I will not be using them for future medicines.
I have rang more than 40 times over the last 2 days- no answer, just rings off or says caller is busy I was told on Monday that I would receive a txt when my medication was ready, on Tuesday they said I would receive a text when my medication was ready, it’s now Friday I still haven’t heard from them and no one answers the phone. This is the most appalling service I have ever experienced and this is not an isolated incident.
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