Warstones GP Surgery Info
Amenities
Accessibility
-
Wheelchair-accessible car park
-
Wheelchair-accessible entrance
-
Wheelchair-accessible toilet
Amenities
-
Toilets
Planning
-
Accepts new patients
Best KPortal Reviews
I have been with this surgery for 18 months and have never found it difficult to get an appointment. The wait to see the GP may have been longer than I expected, my appointment was 10:30, and was seen at 11:40 but the service was fantastic, I was listened too and treated with respect and dignity. It was worth the wait, I wasn’t rushed out of the door. They care and I’m guessing that’s why the clinic fell behind schedule. Well done for being caring and empathetic
Poor service, each receptionist says something different everytime I call for an appointment, one minute they do pre-bookable appointments and then another it's on the day only etc. Received a text to book an appt for my daughter regarding her abnormal blood results, called surgery to be told I need to call back at 8am the next day, I was more than happy to wait for appt and have it pre-booked as its impossible to get through at 8am, but was told this wasn't allowed. I spent 1 hour and 46 mins in the que to be told that! Shocking! Going into the surgery this afternoon to speak with practice manager or at least get an appointment to have a meeting with her before I make an official complaint and report to CQC. Something needs to change, this surgery was great when Dr De Rosa and Dr Williams had it.
Waited over 1h 30m today for someone to answer the phone, and when they did, they cut the call off!!! A survey automatically followed and that was that. Ring again, shoved back in queue. Already approaching the half hour mark on this next call... Unacceptable.
Waiting on the phone for 45 minutes only to be told that they do not have any appointments for today.
Other people who left review confirm that something has ot be done about it. Awful.
I can't believe how difficult it is to get an appointment. This practice used to be brilliant. It was a big mistake becoming part of the hub of practices.
Been calling for 2 weeks at 8 every morning, all i ever get is sorry there is nothing available. Try again tomorrow. Its a shambles
Had an appointment at 9.30 am at 10.45 am was still waiting had a appointment at 11.30 am elsewhere so had to leave just hope I'm never sent an appointment for this place again if I could rate it 0 star I would.
I never write reviews or complain. I use the doctors seldom and only as a last resort. But what a farce. Since Dr De Rosa & Williams have gone its gone to rat. Booked a so called phone referral never came. Went to the walk in centre who then instructed the Doctor to see me. Still nothing. I bet they don't forget to get the money they claim for you as a patient. I really fear for anyone needing medical attention.
Quick Facts About Warstones GP Surgery
Today
Opening Hours
| Monday | 08:30 AM - 06:30 PM |
|---|---|
| Tuesday | 08:30 AM - 06:30 PM |
| Wednesday | 08:30 AM - 06:30 PM |
| Thursday | 08:30 AM - 06:30 PM |
| Friday | 08:30 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places