Universal Freight Systems

5336 Stadium Trace Pkwy # 110, Hoover, AL 35244 United States of America

Open Today: -

Universal Freight Systems Info

5336 Stadium Trace Pkwy # 110, Hoover, AL 35244 United States of America
[email protected]

Amenities

Accessibility

Wheelchair accessible parking lot

Best KPortal Reviews

Terrible experience doing run for Universal Freight System:

First, our Driver have spent 6 hours circling around LAX trying to locate correct freight where been sent from one place to another for a full day..

Second:

Received an email from their accountant that we have emailed 3 pages BOL + RC + invoice ???? all together so they accounting system got crashed and now we have to mail originals to Birmingham, Alabama if we like to get paid

Otherwise 30 days passed, but nothing at they billing system for our run we delivered on time ????️

Highly unprofessional brokerage, zero stars ✨

Still didn’t pay us for the load we hauled for them . One of my co worker who was not aware of our past experiences called them today to book a load and bcoz of the bad review we wrote on their page they told the innocent dispatcher that they can’t book the load with him. It’s been more than 2 years they still didn’t pay us. We will start calling their bond insurance if they don’t do anything soon and report them to FMCSA.

Book Load with Bradley Adams Load# 0201136

He sounds like a nice guy until the load got canceled on me.

Driver arrive to Shipper in Pine Grove, PA 9 /14/20 at 6:59 pm

Pick up was scheduled for 7:00 pm.

Driver spent 3 hrs at the shipper , Universal dispatch couldn't provide a pick up number. Anna night dispatch ask me to hold the truck till morning then a little later she emailed I will send TONU. We lost 5 hrs trying to pick up this load , Universal couldn't provide the right pick up number until shipper closed and the load got canceled.Driver stock in PA overnight.

V&A Carrier, Policy is $250 TONU plus $1.25 each deadhead miles , Broker sent TONU $150 saying this is all V&A Carrier will get for this.

I explained V&A carrier Has policy $250.00 for TONU , Bradley told me I don't care. $150 that's it.

I will have to contact Customer on this line and bill the customer for compensation.

After look up in my system I found it that this is not a firs time happening with Universal. They book trucks on load but have no correct dispatch info from Customer.

We Don't recommend Universal.

They have n respect to drivers.

Bradley Adams , jimmy keeling very rude, unprofessional scamming and stealing money from

Carriers. Do not work with these people; you will be at loss. They add charges that are insufficient with the load. You come to an agreement via telephone, later they say the complete opposite via emails, asking for proof and phone recordings . They charge carriers ridiculous fees claiming they never received the information they asked for. All proof was sent to their emails, yet they added on all these charges. You’ll end up delivering their loads for free! Do not work with these deceiving scam artists.

Outstanding brokerage. Work with them on a daily. They’re quick to handle issues and there’s no chase. Huge shout out to Robbie, Jimmy, Max and the rest of the team.

Great group to work with. We have completed over 400 loads within the past year and no issues with Dispatch or accounting. Jimmy, Alan, Cole, Carlos, Anna and a few others have actually gone out of their way to ensure operations are smooth throughout the past year. As a fleet owner, I absolutely recommend working with this Universal office. -Gomez MC# 92113six

Great company to work with . One of the best brokers to haul loads for, very professional individuals, respond to emails in a timely manner, always answer questions to the best of their knowledge. Extremely fair rate wise. Will help with no hesitation if needed. Very humble personnel. Special thanks to Carlos Barahona and his team. Great people to work with. Highly recommended!!!!

It has been a pleasure working with Carlos Barahona and Universal Freight Services Team. Carlos has been very helpful on every load, communication has been clear as day and we haven't had any set backs. We look forward to future opportunities with Universal Freight Services and will continue providing the excellent service you have grown accustom too.

Regards

Customer Rep

Denise Gonzalez