Ulta Beauty Info
Amenities
Service options
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Curbside pickup
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Delivery
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In-store pickup
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In-store shopping
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Same-day delivery
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Planning
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Quick visit
Payments
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Cash-only
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Checks
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I had a terrible experience at this Ulta beauty. I came in 15 min before they closed. The workers were very rude to me except one who was working at the salon she was very nice. I wish I had got her name. But two employees Jenn & Terese were EXTREMELY rude. I asked Terese for help first she told me she was “extremely busy” to help out because she was attending to a beeping sound coming from the perfume section. It was an annoying sound, but to turn down a customer for help was just extremely rude in my opinion. I then asked Jenn C. for help, she had the same demeanor. “We’re about to close,” she told me. I told her that she was being extremely rude. I understand it was closing time, but to just brush customers off who are SPENDING MONEY in the store is completely inexcusable. I own my own business down the street from this Ulta, & customers are always right & first for me. It’s what keeps them coming back to my shop. I will be calling corporate to complain further because that’s how rude the both of them were to me. They both need more customer service training or simply don’t need to work in customer service…especially Jenn C. I will also tell all of my rich friends to never waste their money shopping at this Ulta.
Hello?
So I keep in to get my hair done. And I had an umbrella that had turned kind of like golden instead of blonde and I wanted the goal. The gold to be more blind and then I just wanted to get some lighter. Blood highlights added on top of that umbre. Lla and instead, I got 90% brown and a few blonde highlights. And then the manager was extremely rude. She was pulling on my hair. The whole time purposely ripping out lots of my hair. As she was doing it, they were completely rude. All I do was ask them to fix it. They did not fix it. So now I have to pay to go to another salon to get it fixed when I have an appointment that I'm also disabled and they were making very rude comments about my disability. I would not recommend going to here. I'm all going to be contacting corporate and the owner of the store about the hairstylist manager and the lady that did my hair. Do not go here if you would like to get your hair done absolutely. Do not recognizing one of the most horrible experiences of my life getting back here done. I'm mixed extremely well tipper. And when you go to the salon you're supposed to be able to relax. I was not allowed to relax. I was not allowed of rust my eyes already thing and then it's Yankee I'm. My hair is so much pain that I was squinting my eyes and I could barely hold my head up.Cause she's pulling with so much.Come here also, they need to get a new hairstylist manager because she's a barely very rude.I did not mind paying for my service.I just wanted to correct it and they refused to correct it
I just went to buy a Dior lip gloss and there was no one to assist me properly. I asked if I could get some other brand of lip gloss, but the person who assisted me didn't have any courtesy to show me even any of the brands. It was a very bad experience. Never recommend anyone to go to this store.
My friend made an appointment with Ms. Oriel. She was very knowledgeable and professional. She knew exactly what needed to be done to fix her hair. We were both very pleased with the product and she has a new customer with us. She did an excellent Job 10 out of 10 would come back everytime just for her. Here are before and after pictures. Love the work she did.
Ugh this company is such trash. Employees manually overriding sales price to charge more, following you around store but not offering any help, not refunding sales tax on returns (you have to call customer service to get the tax refunded separately??). Watch your receipts if you shop here. Or better yet, just dont!
Bathroom is DISGUSTING. It looks like it has not been cleaned in MONTHS. At this point a professional company needs to come in and give this entire bathroom a thorough cleaning. How can you sell high-end luxury bath and beauty products plus offer salon services when your store's cleanliness looks like this? I would be afraid to have anything done at their salon. If the the bathroom looks like this than they probably don't professionally disinfect their salon either.
I had such a great experience at this store. Ms. Abby was such a help to me. She helped me pick out a new concealer and made sure I was comfortable using it and liked the results. She really took her time helping me that is very hard to find these days. Would 100% recommend coming here again !!
Just got my hair done by the wonderful Tahani at the Salon by Ulta. Absolutely wonderful experience and kind people. Tahini put so much work into perfecting my hair. 10/10 coming back again❤️
Quick Facts About Ulta Beauty
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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