U H O Ltd Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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Credit cards
Best KPortal Reviews
Where to begin. If I could give 0 stars I would. I used a service which put me onto UHO. I had a “Low engine oil pressure” warning. UHO were due to collect the car on the Thursday, diagnose the issue and contact me to discuss the same day. They eventually collected the car on the Friday.
We had little contact with them before the following Tuesday when I get a call asking me if I’m sure it’s the Oil Pump. I said I’d no idea. They were the mechanics AND I was being charged for a diagnosis. My saying yes was not a diagnosis.
At this the person I was speaking to accused me of speaking to him in an inappropriate way, he also laughingly asked me if I lived in the real world (which I definitely do). The conversation ended with him accusing me of being abusive (which I absolutely was not).
Today I went to their garage to pick up my car. It was dirty, I now have an engine management light on (wasn’t there when they picked the car up) and a flat tyre. You couldn’t make it up. I was sorely tempted to call my solicitor to see what action I could take but decided not to.
This isn’t a rant, I just don’t want to see anyone else in the position I was put in. I’m not alone, read other reviews.
I would never use this place again. One of the staff was rude and used aggressive behaviour that merited police action. My car was booked in through my lease company and the jobs were not authorised so I had wasted a whole day's work although it wasn't the garages fault I expressed my frustration but not directly to the staff. One member of the staff then got aggressive and used intimidating language telling me to get to f and get the hell out of here and don't come back. Also said you Cs are a pain in the a###. Shocking way to talk to a customer. I actually thought he was going to attack me.He then refused to do the job . Shocking behaviour.
My car was booked in for an MOT through AA Smart Care at 9.30am. When I dropped the car off, I was given no confidence at all that it was going to happen that day, let alone within the next few minutes. At 11.30am, I called to find out if the test was completed. It hadn't been, so I told them I was just coming to collect the car. When I arrived at the garage, the car was somewhere else (Gorbals MOT Centre), and I was told and assured that the MOT was being carried out now and would be completed by 2pm. As the car wasn't there for me to take away, I had no choice but to accept this. However, the other station was only a minute's walk away, and when I went there I saw the car was still parked outside. When I went into the garage to ask when it would be done, a very unwelcoming man told me around 2pm. When I asked if it would be completed by 3, he nonchalantly said, "Might be." I called UHO Ltd back and said what I'd been told and he said, "You know what? Just take it. Ah don't need this headache." I went and took my car from the unwelcoming gentleman's garage saying I can't wait any longer, was booked for 9.30. He said, "Well that's no ma fault." These organisations do not care about their customers, and on top of that are extremely ill-mannered. Do with this what you will.
My car was in for a service and they looked after me very well
i left my car with them over night for MOT check with almost full fuel tank, by the next day half of the fuel was gone. additionally , they accept only cash and they tell you that only when you come to reciveve your car
( there is no close ATM near there shop)
Professional, friendly service, sorted my car's repairs faster than I expected. Very good value compared to other places too. Highly recommended!
Booked in for mot and service it was Faultless I was kept informed from start to finish also Usman was very polite and professional won't hesitate to use again
Used Glasgow Motors for service and MOT. Happy with service received.
Quick Facts About U H O Ltd
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 09:30 AM - 06:30 PM |
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