Tudor House & Hotel Info
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Best KPortal Reviews
Travelled 250 miles for a family wedding, beds are uncomfortable, the noise was ridiculous from the karaoke, kids runnung around upstairs, over priced and when not used because of the issues takes months to get a refund, no one there to complain to being giving the keys back. Did stay left and booked into a premier in 20 minutes away. Don't waste your time. No a well run business at all.
You won't do any trade, with cold food, and a cold pub, no heating on at all, on a very cold day.I know its very difficult today, to be successful with a pub selling food, , but customers wont except, cold food and a cold room, hope this criticism helps you, get to where you want to be.
Lovely well run hotel in an amazing building. Creaky uneven floors with lots of nooks and crannys. The staff are lovely so friendly and welcoming and on hand for anything you might need. ||||Lovely breakfast and excellent coffee served in the bar. You can have a full english or just order the items you would like. ||||Central location right in the centre with everything close by.||||We only stayed one night and parked in a very reasonable pay and display nearby but the hotel does have a parking arrangement locally.||||We really liked our bedroom it had everything we needed with really nice bed linen and a really soft mattress which I loved. ||||A gem of a hotel such a change from corporate chains would definitely stay here again.
Awful, awful place. Surprise birthday party for an old mate, so no choice. Room 4. Shower went cold halfway through (like a cold tap), just as I'd shampood my hair, sliding doors don't work, and was a nightmare to book. Spoke to many friends that night, they booked elsewhere, because no one picked up the phone, answered emails, or responded to messages. No one picked up the phone to me either, but luckily (!) they got back to me (two days later) from a Facebook message.
Really, just avoid here. Book somewhere else. That place's showers probably work.
Hotel seems to be undergoing refurbishment downstairs so whilst I had paid for breakfast they were not able to provide it. They said they will refund but not as yet received it.||||I had large corner room which on first glance looked lovely. It was a very warm day and only a small sash window to open and no fan. Very busy road outside. Taking off the extra blanket I discovered the quilt cover hadn't been ironed.||||Whole place needs an upgrade really. Dust everywhere and bed not very comfortable. As previous people had mentioned noisy pubs nearby tho they did stop at 11.30pm.||||My room wasn't cleaned the first day.||||Town car Park only 5 mins away and you can buy a weekly ticket on the MIpermit app to save you having to put tickets on all the time.||||Can't fault hotel for location as right in the centre of the town. Lots of places to eat on the doorstep including presumably the hotel once its been refurbished.
I arrived and they couldn't find the key for the room I had prebooked (when I booked back in October they had no bookings) I said no worries went off and came back. They took me up and put me in room 1 when I had booked room 2, this was because they had put another couple who'd booked room 1 in my room. Room 1 was like a sauna we couldn't turn the heating off I had such a headache in the morning and when I went outside into the cooler air it dissipated. My partner burnt his feet on the hot pipes that were not covered but bare and ran the length of the room. The place is a shambles and room 1 should not be open for health and safety reasons.
Dreadful so please do not book. There is nothing good to say about this hotel. The rooms are very neglected and nothing seems to work. Door locks broken, lights not working, sash windows propped open with a cardboard box. The hotel smells and the corridor area leading to the rooms was full of randomly dumped furniture. No breakfast available and a karoke on until midnight downstairs. I am sure there are lots more things wrong but we did not stay long enough to find out.
Awful location - we were kept awake all night by people leaving bars/clubs, despite having ear plugs. We booked breakfast for 8:30am Sunday morning, with the man at the bar when we arrived. When we woke, there was not another soul in sight. No staff whatsoever around and we were locked in! We rang the phonelines, the front door "Ring" doorbell, no answer. We managed to find an exit to escape from and found our own breakfast elsewhere but on passing by again at 11am, there were still no staff. I'm apalled. A truly horrendous stay.
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