Torres Auto Repair LLC

+1 843-452-4600

544 Stinson Dr, Charleston, SC 29407 United States of America

Open Today: 08:00 AM - 06:00 PM

Torres Auto Repair LLC Info

544 Stinson Dr, Charleston, SC 29407 United States of America
+1 843-452-4600
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings

Oil change

Amenities

Mechanic
Restroom

Planning

Appointments recommended

Payments

Debit cards
NFC mobile payments
Credit cards

Best KPortal Reviews

I called after hours and a wonderful lady answered. She was incredibly kind, polite, and helpful. She provided more information/advice than all of the other places I called. This was absolutely the best customer service I've ever received and I will certainly be bringing my car here for all of my repair needs!

This place and these people are AWESOME! Excellent work at a reasonable price.

It is best to pull into this business from the DuPont/Stinson Road which is between Torres and ReTail Resale, off of Savannah Hwy/17.

There are other car garages near this business, so be aware of this as you review their work. This is the ⭐⭐⭐⭐⭐ business!! ????

(Look for a blue building with two white stripes at the top; gravel entryway)

Replaced my A/C system in my 2015 Tacoma. It was a big job and they got it done in half a day. Highly recommended these guys as they are a local business and take care of their customers. They will continue to have my business for all my vehicles.

Torres Auto Repair is the best place you can take your car. Not only is the service always top notch, but you are always treated with care, kindness, and respect. Repairs are always explained in detail, you get honest and fair pricing, and everything is always transparent. When a repair, or repairs are needed, Tracie always tells you what repair is more urgent, and what can wait for a later time. Jose, Sean, and all the rest of the mechanics are always working hard and doing things the right way. The peace of mind that comes with bringing your car here is invaluable! Thank you for all that you do here! ❤️

I've lived all up and down the east coast and have had a LOT of work done on my old car over the years. This is the best mechanic I've found anywhere, hands down. They have always been able to fit me into their schedule quickly, even if I call last minute. They do great, honest work at very reasonable prices.

Lastly, I've got to give a shout out to Tracy at the front desk. I'm a woman with limited mechanical knowledge who has been taken advantage of at other shops, so having her to explain things to me while making sense and not being condescending or making me feel like I'm being swindled has been extremely helpful. I 100% feel like I can trust Torres Auto with my vehicle and appreciate the kind and welcoming atmosphere they've created there.

I went there with my car and was told that it needed to be repaired for a figure around 600.I then said I was ok with that as long as it was going to be final because I had to make a second visit and paid to fix a problem that lingered after the first visit before.Once I said that I was told to take the car elsewhere and I had to.They do not allow you to say something if you have issues.On my initial visit I went there because the car had power issues.The car was “fixed” and cleared for a certain figure .The next day it still had the same problem ,I went back and was told I needed to fork out a substantial amount of money to fix the problem.I then did that.To me it appeared they had fixed the wrong problem on the previous visit.It is like going to a doctor when you have a headache and he treats you for a stomachache and that is what I feel happened.I was not impressed by the treatment I got from them.

With regard to your response.I have made an honest comment.As for bad customer service ,it is hard to keep hiding it forever. Good luck with that. I did not beg you to fix my car after you declined,which you may have expected and I could have disappointed you by my lukewarm response.The bad review is for the last and recent treatment I got from you which was refusal to fix the car after I made reference to my previous visits.Surely,it is not how you run the race but how you finish it and the finish was not a good one.Regardless of how much I pay ..there should be always be a good service to go along with it.If I could come back after an $80 visit what are the chances that I could come again after you charged me $600(plenty times I would assume).You should not do guesswork at your job.As for you telling me that the coil could go bad.We never had that conversation.It is only coming up because it is the one that had a problem and should have been fixed on the first visit.

FINALLY, I CHOOSE TO DISENGAGE.I avoided this conversation at your shop because we all know how it would play out with someone playing the victim and possibly calling the cops.

I called Torres on my way home from work about 30 minutes before they closed due to having an air leak on my back right tire. Not only did they diagnose that it wasn’t a hole that was the issue, but a seal problem, but they stayed late and had it done/resealed within 25 minutes of drop off. Not to mention how unreal cheap it was. I’m guessing it would of cost 3-4x at a tire repair shop and would of taken all day to get the car back. Service is great

Best shop in the Charleston, James Island, Johns Island area! Fast, Reliable and most of all HONEST. Took my SUV in for a rear seal replacement and job was done in a day and charged 1/2 price compared to the local shop on JI. This is my go to place!