Tom's Auto Repair

+1 281-355-9333

3424 Louetta Rd, Spring, TX 77388 United States of America

Open Today: Closed

Tom's Auto Repair Info

3424 Louetta Rd, Spring, TX 77388 United States of America
+1 281-355-9333
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings

Oil change

Amenities

Mechanic
Restroom

Payments

Debit cards
Credit cards

Best KPortal Reviews

Hands down, best shop I’ve ever been to! Best customer service! i called ahead of time, they told me to bring the car in, fully explained to me what my car actually needs and got it fixed it right away. 5 out of 5 star. ill be back.

I have been coming to Tom’s auto repair for years and they’re awesome and friendly and very personable and Amos is a really great guy and I always walk away feeling like I’m taking care of. I highly recommend them! ????

Honest, fairly priced, great mechanics & even better people. I am so grateful for this place! Genuinely amazing people who truly care about their customers & do amazing work. Highly recommend.

The old owner was great but the people now are terrible. First the person in the front doesn't tell the mechanics important information to mechanics, and wors the mechanics do mediocre work and lie about results. I am a marine engineer with 20 years in repairing machinery so I know how to fix stuff their are some jobs I don't enjoy doing in my garage. They gave me my truck with a. Non functioning emergency brake and told me it was good when it couldn't hold my truck just in drive. I will never go here again. I took back 3 time and ended fixing it at home and not happy with their service. I advise don't put you life o. These clowns.

I came here to get my car diagnosed and they told me that it was the alternator. They told me to replace my alternator it would cost $935 (something around there) which I said okay since I needed one. Then I was doing research online and noticed that they were overpriced so I called back and asked them to hold off on replacing my alternator. When I told the lady on the phone that, her attitude shifted and she sounded annoyed by my request. I found a place down the road (Northside Motors) who charged me $650 for the same replacement (comes w warranty). This places price range is definitely high. The only thing I got here was the diagnostics and my car key battery replaced which they chipped a piece off of. Even if it was an accident nobody told me about it. I would recommend calling other places.

My response to your the reply:

I understand that you "mark parts up" that's why my review said that I found someone cheaper and that "this places price range is definitely high" and yes I did approve to start the job but when I called back after I found the better price, I asked the lady who answered, I think her name was Megan, not to sure but I asked her "Have you guys started working on my car?" Which she responded, "They are ABOUT to start". If she would've told me that they already started working on my car, I would've just said okay whatever, it is what is but instead she said they were ABOUT to. So then I told her if they could hold off because I thought they were overcharging me. You're saying "Had you communicated that you had an issue with the cost, we may have been able to work with you" I clearly did, I told her I thought they were overcharging me. She should've "communicated" that she could've worked with me about the price, but instead, like I said in my review "her attitude shifted and she sounded annoyed by my request". And to you saying that you guys help Mo out, okay? That's great, that's great to hear that you guys help him out. I don't know what that has do with me but again great for you guys. And I love how you guys didn't even say anything about your guys chipping my key fob when y'all were replacing the battery? Anyways thanks for the response, hope your business does well!

Tom's Auto repair is a very good auto repair shop located on Louetta road, very close to where we stay. They were transparent with the parts and expenses, and did a good job fixing the car. However I felt that the associated labor costs were a bit high. Also as a bonus, they gave a 12,000 mile or 1 yr service warranty on the replaced products.

I've been going to them for the past 4 years, and they always continue to provide great service at a reasonable price. Also, they're hands down the best at alignments.

Great place to go to have your car diagnosed and repaired. Amos is a competent and efficient mechanic.