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Tim's Auto & Truck Repair

+1 781-935-5660
163 Salem St, Woburn, MA 01801 United States of America
Open Today: 07:30 AM - 05:00 PM

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Oil change
Amenities
  • Mechanic
Planning
  • Appointments recommended
Payments
  • Debit cards
  • NFC mobile payments
  • Credit cards

Best KPortal Reviews

The only place I trust with my car. Been going to Tim for years and will continue to go back. Honest about what needs to be done and fair pricing. When my previous car was having issues with overheating, he told me that it was time to get rid of it. He told me what needed to be done and how much it would run and that it might still not fix the issue. He also pointed out that if I do all the work, it's still going to be a car with 150,000 miles on it. He knew that I loved that car, and he could have tried to sell me on the repairs but instead was honest with me.
I hate to even give this place 1 star. Terrible experience- I was taken advantage of. My car was overheating while idling but fine while moving- googled the issue and found it was most likely the cooling fan. I’m new to the area and am trying to find a mechanic, so I called Tim’s Auto and dropped it off. Over the phone, he confirmed it was most likely a cooling fan issue. After a few hours, I get a call that they have diagnosed the problem as the cooling fan and it will need to be replaced. They gave me an estimate of $700.
Since I drive an older car, I decided I would rather look into buying another used vehicle instead of putting more money into my 19 year old car, and decided not to do the repair. I was then told (for the first time) that there was a diagnosis fee of $100/hr for labor.
First of all, I’ve never been charged more than $20 for just diagnosis at any other mechanic if I didn’t decide to proceed with the repair. When I asked why they do not tell customers about the hourly rate up front, Tim responded “No one ever asks.”
I made the mistake of letting Tim’s Auto do my oil change while it was already in his shop. I asked about conventional oil, but was told that they use a synthetic blend which would cost me $50. Tim made it seem that a synthetic blend was the only option they offered, and I didn’t think to insist because I foolishly thought he was trustworthy.
I took my car to Firestone, where they offered to waive their usual diagnosis fee (only $10) because I had already paid $100 for diagnosis that day, and look my car over. They confirmed the cooling fan issue and gave me an estimate of just $250 for parts and labor total, which I happily agreed to.
If you go to Tim’s, be on guard for aggressive upselling and sneaky hidden costs. I’ll be going to Firestone from now on.
Tim has been servicing my fleet vehicles for 20 years, always highest quality work at a very fair price. He's the best I've ever worked with!
Excellent service. Very thorough and professional. Stands by his work. Prices are reasonable.
Tim is a gentleman and great mechanic. Would not trade for anything. He goes over and above to help. A+ gentleman! :-)
Great place to bring your car for state inspections. Very professional and quick.
Stay way away from this guy…when questioning his estimates or bills he gets very nasty.
A Professional Shop with a lot of good people.

Quick Facts About Tim's Auto & Truck Repair



Today

Opening Hours

Monday 07:30 AM - 05:00 PM
Tuesday 07:30 AM - 05:00 PM
Wednesday 07:30 AM - 05:00 PM
Thursday 07:30 AM - 05:00 PM
Friday 07:30 AM - 05:00 PM
Saturday Closed
Sunday Closed

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