The Pit Stop Auto Care LLC

+1 574-806-5449

201 N Heaton St, Knox, IN 46534 United States of America

Open Today: -

The Pit Stop Auto Care LLC Info

201 N Heaton St, Knox, IN 46534 United States of America
+1 574-806-5449
[email protected]

Amenities

Accessibility

Wheelchair accessible entrance
Wheelchair accessible parking lot

Offerings

Oil change

Amenities

Mechanic
Restroom

Payments

Debit cards
NFC mobile payments
Credit cards

Best KPortal Reviews

I had been dealing with a persisting leak of oil and coolant and brought it into this shop. I was charged $1500 for a new water pump, turbocharger coolant return hose, labor, etc.

There's absolutely NO difference pre and post service. It's still leaking in the *same exact* spot at the *same exact* rate. I remained calm and returned to the shop and they wanted to charge me another $1500 for the "other" leak. They claimed the first test they did there was a leak in the diagnosed spots but now it's leaking in another area (engine).

It was always leaking in this area. What they did was charge me an arm and a leg for parts/labor that had nothing to do with the leak. Their way of "working" with me was to cut the "new" leak fix from $1500 to $1200 - an ABSOLUTE JOKE. This is nearing $3,000 for a small leak that they didn't even fix/quote the first time.

I've been babysitting this leak for months so I know that whatever they did was not the main source of the leak. They misdiagnosed and want to stick me with their mistake.

I found it humorous that they told me they don't pump coolant through the machine during the tests to save money. They also told me the person communicating with me through all of these appointments and phone calls was new -- good stuff!

If I can get a single person to not do business with this place, I will consider this review a resounding success.

Carl and Tiffany always go above and beyond for their clients. Their staff is friendly and knowledgeable. We bought our vehicle from The Pit Stop, and we love it!

I had a terrible experience at a repair shop that claimed to have a great repair service. Unfortunately, the people running the shop seemed more interested in taking people’s money than in caring for the vehicles. I strongly advise against bringing your vehicle here for repairs, as it's highly unlikely that you will be satisfied with the service you receive.

It’s nice to have a company provide so many services and I appreciate the time you take with us and our hectic schedule

Whether you want an oil change or you need brakes. I highly recommend this one. Friendly and professional.

Made appointment two weeks in advance to ensure it would get fixed day off. They never even looked at it let alone fix it. But had it from open till 3:30pm. I only found out they “couldn’t” get to it today, AFTER I CALLED THEM !! She claims she was hoping to get the car in but told me it wouldn’t have been done today if they had been able to get it in. I thought the purpose of making appointments in advance was to ensure that you would get your vehicle done unless there was something else more wrong with it than what they had already planned to fix on it but I guess this is how they do business or maybe it’s just a who you know kind of thing as there if you’re going to get your car fixed or not !! It’s sad since I had heard ok things bout them. But true colors as to how business is done was shown today that’s for sure !! BAD BUSINESS! Don’t keep appointments that were made in advance!! Don’t waste your time on this place !!

Very nice people. Went in for brake line. They let me see under my car.. It was so rusted that he showed me 2 very dangerous places. He told me “You’re driving a death trap. Do you still want me to fix brake line? I hate knowing you’ll be out on the road.” I told him “I have no choice. It’s all I got.” So he fixed brake line and told me “Please be careful. Especially potholes and tracks. And don’t drive 60mph”. He told me better start ‘Now’ saving money.. I told him “We are both on SS so not much money to put aside.” But We have started a go fund me page.. Not too many cars out there for $2,000 in good condition and when one pops up it’s gone in no time.. So Praying by time our go fund me reaches our goal A decent car will be available again!

Thank you for Caring for my well being!!

Oh and it’s no longer Olsen. It’s Salyer..

Thanks for the van! Worked for over 2 years drove it to Florida then sold it to another small business owner.