The Lister Surgery Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
The receptionist are really nice and helpfull however some of the doctors I've seen are a joke I went once to see about getting medication for anxiety for the doctor to turn around and say your the lad with the tuma half the times the doctors don't look at your medical history
Dr Abdul excellent communication and explained procedures very well , very thorough and easy to understand, made me feel very comfortable, great
Best surgery iv been with so far. Not waiting long on phone and get appointments straight away. Good thing i switched surgery and joined these guys bcz thy done a blood test n took urine sample on my 1st appintmnt n found out i have some health conditions which are being treated now.
Admin staff are incompetent and careless. One of the doctors there is very dismissive and barely let's you finish describing your symptoms before hanging up the phone. Asked them to divert my post while we went on holiday and they deregistered my entire family, said I would have to re register in person when we got back from holiday. Disgusting. Practice manager refused to speak to me when I asked to complain.
Absolutely disgusting service. Spent 4 days trying to get an appointment. Which was over the phone the receptionist seemed like having no care for my needs. When spoke to doctor over phone he recommended his choice of medication and asked where I would like to pick up from. It doesn't stop there once I go to the pharmacy they still have not received the prescription. So back to calling the surgery this is at 4.30pm like it is the busiest time of the day and these guys pick up after 30mins and tell me the doctor has not done his electronic signature. How difficult is this to do he could of done this while on the phone to me. Overall would give 0 If possible.
Absolute mickey mouse surgery. Called appointment line at 8am (when surgery opens) and eventually got through 50minutes later to be told all appointments gone for today. Receptionist sounded like she had just rolled out of bed and cant be bothered. It takes the surgery 1minute to deal with making an appointment so she was trying to tell me she had 50 patients waiting in front of me before dealing with my call, not a chance they take you for a ride sit there and chit chat instead of dealing with patients. Their priority is not patient care but instead catchup time for colleagues on what happened on Tv last night.
They are not any different when attending F2F appointments, will make you wait 30-40minutes from your appointment time whilst Drs and reception staff are sitting over cups of tea in the back.
DR KHAN PLEASE TAKE SOME RESPONSIBILITY TOWARDS YOUR SURGERY, FOR GODS SAKE YOU ARE MEANT TO BE A MEDICAL PROFESSIONAL AND SHOULD HAVE PATIENT CARE AS YOUR PRIORITY.
Abdur Hamer provided a wonderful and pleasant experience whilst taking bloods out. Made the whole experience easy. Many thanks to him
No isuues with the doctors at all. The receptionists however, where do you start! Total lack of empathy or even common sense. Come across as cold and disinterested.
Follow up: Received a follow up call from the practice manager. He explained the workings of the surgery under the current constraints of the pandemic and offered some understanding of the volume of calls they're having to deal with etc.
Quick Facts About The Lister Surgery
Today
Opening Hours
| Monday | 08:00 AM - 06:30 PM |
|---|---|
| Tuesday | 08:00 AM - 06:30 PM |
| Wednesday | 08:00 AM - 06:30 PM |
| Thursday | 08:00 AM - 06:30 PM |
| Friday | 08:00 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
How to go there
Location
Places
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12. Libertino