The Forge Garage Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
took my car for MOT knowing it had one or two issues that may fail it. (mostly electrical)
was quoted over £950 for parts and labour (my car isn’t even worth that much) and that’s not including the electrical issues that they couldn’t price up. half the things listed were not needed, including work to my exhaust which was confirmed by the other garage to be in perfect working condition. most of the cost was listed as labour as they said it would take at-least a full days work if not more. i swiftly took my car to another garage that got everything repaired and mot passed for £340 including labour and parts, best part was they only took 4 hours to fully get my car back on the road.
I have used this garage before with no issue but the last time they seriously tried it on. The car was booked in for fitting a replacement light stalk and an MOT, nothing else was needed. They had the car for less than 2 hours and the only part needed was £54 plus vat. Yet their bill was nearly £350! I was charged for the fitting of the wiper stalk plus labour, in addition to the light stalk, that I didnt need (because theyd ordered it in just in case). Mercedes confirmed that I didnt need it. I was also invoiced £71 plus vat for ;cleaning of interior for MOT purposes; Really? My smart car may not be the tidiest or cleanest as its basically a mobile dog crate for my lab and 2 bulldogs but theres a limit to what you can get in a smart and it would have taken no more than 5 mins to clear out the dog mattress and a few tennis balls! Which I could have done myself had they asked me.
I broke down close to this garage whilst on holiday. They literally saved our holiday, they saw the car quickly, tried so hard to mend the car and got several parts from various companies. Amazing service!
Car fixed within 24hrs and drove to Bristol without any major setbacks to our holiday. I can't thank them enough.
Lovely people helped us out of a hole when we lost our wing mirror on the camper van. Quick 5 minute temporary fix got us back on the road. Thank you x
With my MOT running out in 3 days they booked it in, got the required tyres in and fitted the same day. Very good and friendly service. Will definitely use again.
Top service. On my last day of holiday on a Friday at 4:30 in the pissing rain my passenger window collapsed into my door. I stopped here on the off chance and the guys were able to lend me their own tools to carry out a repair so I could drive the 200+ miles home with my window fixed. Cannot thank them enough.
Many moons ago, in fact it may or may not have changed hands by now, but I was due to return home to Derby, having holidayed in Abereiddy, and my wheel bearing failed on the Friday. Being a lone female, I was distressed at the prospect of the long journey with an ailing car and asked the guy at Forge garage for help. He ordered the parts and opened up specially the next day, Saturday, and despite the fact that he was due to attend his wedding rehearsal that day, I was never made to feel like I was an inconvenience. He made me a cuppa and once the postie had delivered the parts, he got straight on with the bearings. He changed them as a pair and cleaned the wheels up afterwards and charged me less than £20. The customer service and peace of mind that was provided that day kept me feeling cheerful all the way home and I have not forgotten it. It was rare back then, I'm remembering around 15 years ago, to find a garage willing to put themselves out for a customer and even rarer now. The option to review services was not really available at that time but if Forge Garage has changed hands since being run by that guy who was getting married, I only hope the new owners are carrying it on with equally high quality customer care.
Brilliant service. Tidiest shop floor I've seen. Quick, professional and honest service. Thanks
Quick Facts About The Forge Garage
Today
Opening Hours
| Monday | 07:30 AM - 06:00 PM |
|---|---|
| Tuesday | 07:30 AM - 06:00 PM |
| Wednesday | 07:30 AM - 06:00 PM |
| Thursday | 07:30 AM - 06:00 PM |
| Friday | 07:30 AM - 06:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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