The Dental Practice Info
Amenities
Amenities
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Toilets
Planning
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Accepts new patients
Best KPortal Reviews
My two children and I have been going to this dental practice for over 15 years. Our experience with them has always been positive and they are very nice. Dr Victor is the best and my children are happy to see him at every appointment. He does his best to help his patients. Reception staff are kind and never had any problems. I want to say a big thank you to Dr Victor and his team.
Dr Victor is a very pleasant man and always very satisfactory appointments with him. Receptionist is lovely and very helpful with making appointments to suit my needs. Very happy with the service provided.
Disgusted!!!
I’ve been coming to this dentist for several years, they’ve changed management several times.
My experience has always been good before the current management has taken over, Valerie the new manager is extremely incompetent at running a practice.
I was treated very disrespectfully by her & requested that my details be removed off their system due to the unprofessional treatment I received.
It’s been several weeks since this request & I haven’t received any responses despite my several emails.
I feel very uncomfortable knowing these people have my personal details!
Honestly extremely shocked at how this practice has completely changed.
It took a lot for me to proceed writing this review as I tried to be as patient as I possibly can be, but the several occasions of disrespect & unprofessionalism has left me with no choice!
Stay very far away from this shocking practice!
Very nice and courteous staff overall a very pleasant experience I've attended this dentist for over 10 years
This dentist practice really shouldn't be in practice. I attended in 2021 with my child who was 7 at the time and experiencing a great deal of pain with a back tooth. I asked to be referred to have the tooth removed but was told no and instead the dentist attempted a filling but only made things worse, meaning my daughter was in even more pain afterwards. 2022 I waited 4 months for an appointment to then be told the tooth needed removing. ???????? told them this a year before. Finally in 2023 she's finally had it removed after once again they messed up and didn't send her referral. The staff are so rude. The receptionist has a disgusting attitude. And I've left it for a long while before writing this review but I really urge people to stay away from the practice. All they care about is making money. They cancel appointments at the last minute, and don't bother rebooking them. Over 2 yrs of pain my now 9yr old had to endure because of their incompetence. Should be ashamed of themselves.
very lovely people . my dentist victor is very good well experienced and gets the job done . very happy with service. the receptionist ade is lovely always keeps me informed of what's happening. I have used this dentist for over 6years . very good
I highly recommend this friendly, professional, local NHS dental practice and feel lucky to have it in the area. I have been with them for many years and my teeth and gums are in good shape thanks to their work, encouragement and advice, which I particularly appreciate! The receptionist always gives me a reminder call about appointments too. When I have required more demanding treatment in the past, the care has been very reassuring and sorted out the underlying problem. Overall the focus is preventative which is good.
I barely ever leave reviews but honestly I am so upset with the service I have been given. Back in August 2022 I was suffering with serve tooth pain and was unable to get an appointment at my dentist . So I called 111 and had to have an emery appointment at another dentist to and was told I needed a root canal. The emergency appointment started it and told me I would need to contact my dentist to make an appointment. I called up and they told me November, I then made it clear on the phone that this was not for a check up but for my root canal to be finished. I called back 3 weeks later as I was once again in pain and then told me that my appointment for nov was just for a check up. After having to make a complaint I was able to get an appointment at the end of October for my root canal. However during the appointment they could not finish the job due to bleeding which is something that could not be helped and the dentist booked me in for 2 weeks after. On the day of my appointment I was called 2 hours before and told my appointment had been cancelled due to my dentist not being in. It would have nice to have been told earlier as I had taken time off work for this unpaid. A week later I then had my appointment and the root canal was complete. Less an month after the root canal, I am back to having excruciating pain and was told no appointments until Feb and if urgent call 111. Which I did and was given some painkillers, I then asked to just have a quick call with my dentist to see what we can do to prevent the pain and I keep getting excuses, they are on holiday, they are off sick. As someone who pays for there treatment it has really upset me they way I have been treated
Quick Facts About The Dental Practice
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | Closed |
| Sunday | Closed |
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