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The Charcoal Grill

+44 23 9287 3857
121 Albert Rd, Southsea, Portsmouth, Southsea PO5 2SQ United Kingdom of Great Britain and Northern Ireland
Open Today: 05:00 AM - 03:00 AM

Amenities

Service options
  • Delivery
  • Takeaway
  • Dine-in
Offerings
  • Halal food
  • Late-night food
Dining options
  • Lunch
  • Dinner
  • Counter service
Atmosphere
  • Casual
Planning
  • Accepts reservations
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Best KPortal Reviews

Proper family run kebaby. A superior takeaway kebab establishment, support your local business you won't be disappointed. They have this amazing homemade chilli sauce which is far better than the rubbish bought in bulk chilli sauce you find in most other places. Good guys too.
Didn’t give us all the chips we paid for. Underpaid and bad tasting chicken. Undercooked chips as well. Shouldn’t be difficult to make fully cook chicken and chips
Absolutely dreadful. Not only did it have hair in it it’s uncooked. Don’t eat here unless you wanna be stuck in the bathroom throwing your guts up. Also, the chips were cold and soggy. Just terrible wasted my money and got refused a refund
Asked for a Lamb & Chicken shish. Got given a doner instead. When I raised this to the man behind the counter, he told me that was what I had ordered, which was false (as he knew because he put the shish on straight after I had ordered, and proceeded to offer it to another customer instead). I proceed to ask for a fork rather politely, before being demanded to say please, therefore I did, and then was asked to leave for no reason. Won't be coming back in a hurry, and certainly would not recommend :)
The worst burger ever had in my life, ordered a chicken burger with chips, the bun was rock solid the chicken was so dry and they gave little to no sauce nothing seemed fresh literally had one bite and straight in the bin, better of going McDonald’s and getting a mayo chicken. I don’t usually write reviews but I had to with this place , they should sell up and go home .
Call to order and told that they have no delivery slots and to call kens kebab.
If I wanted to eat from a business that had such poor hygiene, I would not be calling you absolute disgrace.
would rather lose business than look after a loyal customer.
Where do I start!
I paid £7 for a can of coke less than a handful of undercooked chips and the thinnest and smallest wrap I've ever had. When I went back I was greeted with bad customer service, told I should have paid an extra £1 to make it a large and told to leave.
As I wasn't given a chance to address this in person I felt it fair to address it here. On Uber eats the only option is a wrap meal therefore there is no option to make it a large. Secondly when paying £7 I would most definitely expect the wrap to be larger than what I received. Finally I would appreciate if next time instead of being on your phone and ignoring me you could converse with me.
I have attached multiple photos including a photo of my flatmates conversation with a friend to show the actual size of the wrap.
As a student I definitely advise others to stay away! Me and my flat definitely will be!
The order was placed via Uber eats and one kebab order was incorrect. I contacted the restaurant and was handed over to the staff member who packed the wrong order. He denied making a mistake told me I was lying and after advising him I would return the wrong kebab to prove he made mistake he eventually agreed to send the correct kebab. He was unhelpful and rude and I will never purchase food from the kebab shop again.

Quick Facts About The Charcoal Grill



Today

Opening Hours

Monday 05:00 AM - 03:00 AM
Tuesday 05:00 AM - 03:00 AM
Wednesday 05:00 AM - 03:00 AM
Thursday 05:00 AM - 03:00 AM
Friday 05:00 AM - 03:00 AM
Saturday 05:00 AM - 03:00 AM
Sunday 05:00 AM - 03:00 AM

How to go there

Location