The Cadge Pharmacy - Alphega Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Went there to buy ibuprofen gel on the 11/01/2024 (15:15) and customer service was horrible. The attendant looks very angry, her manner of speech was rude and looks like she was doing me a favour and not providing service.
This pharmacy is amazing. The staff are always friendly and helpful .Its a real community pharmacy that serves it's residents so well.
Horrible costumer service! Rude staff, takes forever to get your prescription.
I would change today to another pharmacy, sad after more than 2 years. 3PM today 01-Dec-2023
The staff are always polite and helpful ive been going there for years is my local pharmacy
Going through a serious family crisis at the moment and this has taken up a lot of my time out of London. So, when I’m calling this pharmacy with regards to collecting my medication, why are they not answering? In the space of just over a week, I called 27 times and on every call, the fone rang out until the automated message at the end. I’m actually fuming and have made a complaint with my GP. When I explained all of this to the assistant, she just took it like a pinch of salt. Sorry but 5 people behind the counter and not 1 can answer the fone. Suppose it was an emergency? No apology nothing. You should all feel ashamed of yourself especially the pharmacy manager. You all make me sick!!!!!!!
Really horrible.
Unorganized.
Rude staff.
They told me “come back in 30-45 minutes as they would like to eat the food they brought for their lunch which they missed” it was almost 4pm and really busy and I had a cab waiting for me which I informed them they then told me to make a decision to tell the cab to go or leave so I went to tell the cab to go and once I got back they was horrible telling another worker not to give me my medicine because I left even though they had it in hand ready to pass it over. I was so angry never went back.
Take the bad reviews with a pinch of salt, this is a good pharmacy. The staff are very knowledgeable and helpful - they always get medication quickly even when there are shortages. It can be quite busy in there though so give yourself a bit of time to collect prescriptions
Outstanding, personalized service from this Pharmacy. It almost feels as if you are the only customer they have, because of the little extras they do....
Thank you Tavan for making my day by remembering my earlier call about my medication. You took the time to call me, to let me know that my prescription had been received electronically and was ready for collection. I felt special, you really made me happy.
Quick Facts About The Cadge Pharmacy - Alphega Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
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