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Swadlincote Health Centre

+44 1283 818000
Civic Way, Swadlincote DE11 0AE United Kingdom of Great Britain and Northern Ireland
Open Today: 09:00 AM - 10:00 PM

Amenities

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilets
Planning
  • Accepts new patients

Best KPortal Reviews

Fantastic service at the centre, firstly by the receptionist , who relayed to the doctor that it was emergency, (my partner was struggling to breathe) and although we jumped the queue was seen by the doctor within minutes who phoned for the ambulance. This came very quickly , and after a few tests blue lighted him to Derby Royal .Thank you very much for all your help
While attending my appointment to see a nurse ( Shiela) I was advised to see a doctor the same day. The reception staff were very helpful and managed to get me in with paramedic Mark 20 mins later. I would like to Thank all the staff at Swadlincote health centre for helping me through a very worrying time. Special Thanks to Dr Mark Rooney.
What a joke. Try to go in and the door is locked. Press the buzzer to be told “read the sign, appointments only”. What’s the point in a walk in centre if it’s appointments only. Might as well call yourself a doctors surgery. Can’t get in at the doctors. Can’t get in at the walk in centre. So probably have to go and sit in A & E for 14 hours.
What a joke. Took our 3 year old and told they were to busy so go to a&e. The place was filled with foreigners who have probably never paid a penny of tax in their life. These places should prioritise British Tax Payers. No wonder a&e are so overloaded. Joke!!!
Thank goodness for these walk in centres. I cannot understand why I have to wait a month for an appointment at my GP surgery but can be seen within an hour at Swadlincote walk in centre. Very clean. Receptionists very kind, helpful and polite even though some attendees still feel it’s acceptable to attend a clinic without wearing a face mask. Nurses attentive and helpful. Thank you to all who I encountered there.
Not really a good experience. Waited from 12 to 4 was checked by doctor after 4 hours. Had infection and needed urgent medicine but all pharmacies closed by the time I was seen by doctor. Asked receptionist where to go for medicine as I am newly moved to this area she didn't know than Nurse who checked BP she walked in and told me to Google search myself which was disappointing, luckily doctor heard me and took Me back to his room done some search and told me where to go. Long waiting time which still ok as emergencies are priorities but staff not really helpful very disappointed mainly Nurse who took BP, she could have been more polite and helpful and nice in communicating to patients.
Just been to the walk in centre as my own doctors are useless and what a breathe of fresh air. I waited 35 minutes which wasn't unpleasant and then was seen by a doctor who could not of been more thorough! Absolutely superb! The nurse on reception was excellent and like I say the doctor was first class. Can't thank them enough.
As soon as I walked in the first thing the receptionist said was that there was a 4 hour wait because “everyone walked in at once”, despite me only waiting 45 minutes, she was very rude and impolite. The receptionist made us feel as if we were wasting the NHS time despite not wanting to be there to start with. It seems all the receptionist could think of was an early finish as she told each person that walked in that there is a 4 hour wait, despite the nurses seeing patients rapidly. The receptionist is very arrogant and ignorant - a gent with learning disabilities walked in (had a rainbow lanyard on) and told her he can’t spell to which she raised her voice and started spelling his surgery out. She was quite different on the phone - probably because calls are recorded. After I was seen I sat with a friend as she suffers with severe anxiety and the receptionist impolitely asked me to leave despite there being enough seat spaces to fit in other patients, equally I abided by all covid rules, the receptionist was very ignorant. Nurses on the other hand are very lovely!

Quick Facts About Swadlincote Health Centre



Today

Opening Hours

Monday 06:30 AM - 10:30 PM
Tuesday 06:30 AM - 10:00 PM
Wednesday 06:30 AM - 10:00 PM
Thursday 06:30 AM - 10:00 PM
Friday 06:30 AM - 10:00 PM
Saturday 09:00 AM - 10:00 PM
Sunday 09:00 AM - 10:00 PM

How to go there

Location