Subway Info
Amenities
Service options
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Kerbside pickup
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Delivery
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Takeaway
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Dine-in
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Healthy options
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Late-night food
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Vegan options
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Vegetarian options
Dining options
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Breakfast
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Brunch
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Lunch
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Dinner
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Counter service
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Family friendly
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
No que so ordered quickly, my daughters sandwich was made instantly. The rest of my order wasn't started for 15 minutes, because the staff prioritised a Just Eat order over mine. I had to repeat what I wanted to the staff three times before eventually getting the rest of my order. By this time my daughters sandwich was cold. Very disappointing when it costs so much ???? felt invisible. Also the roof clearly leaks as the tables and chairs literally had puddles on them. Restaurant was very dirty, won't be returning anytime soon.
Always busy with delivery people who don't speak English, which I understand but they could be saying anything. Sandwich gets made quickly and absolutely delicious. Wouldn't mind waiting 30 minutes. Poor employee is always there on her own, they need more staff but she's very well mannered
Food was okay, wasnt really hot, also didn't expect workers to be speaking to each other in another language, thought that was fairly rude
Spacious. Plenty of space to sit & eat. Enquired about what drinks you can have in the meal deal. Lady said from the nozel or bottled, but when it came to charging me she only then revealed that bottles hike up the price of the deal; which means they're then not PART of the deal. Friendly enough, but staff could be better in engaging customers to find out what they're looking for & to give them a reason to come back soon. Tuna/cheese/sweetcorn toasted Italian sandwich was nice though.
I wouldn't even rate it, such a disappointment, I ordered for pick up around 12:08 and was told to pick up at 12:24, I got there 12:20 not only to get to the store and be ignored there was 3 staff members who couldn't handle 3 other customers in front of me i ended up waiting 35 + mins to then find out they hadn't even made my food when i asked again they told me wait 5 mins to then be ignored again. It's a joke. I don't usually write reviews but had to be done. By the end I never got my order. No customer services at all!
Absolutely no customer service, two people in the shop that can hardly speak any English and don't understand English either. The cucumber was going off as well as the lettuce. I asked to speak to a manger but they refused and told me thr cucumber was fresh since this morning. Are you telling me keeping cucumber under the glass uncovered is fresh especially when it's been there since this morning? Do not go here unless you want disrespectful customer service and food poisoning.
A tasty 6 inches of 'Sub', a £2.49 voucher, a bottle of Oran' Juice Jones and a very tired though very informative and plucky customer service assistant dutifully notifying every new customer that came in to queue that she was running low on produce due to an unexpectedly busy day! Give her a pay rise! ????
Terrible, slow service. There was no waiting line so we expected the usual quick service that we get from all the other Subways in the Crawley area. ...wrong! Took 25 minutes to get 3 sandwiches and the kid serving even complained that we asked for the salad in the wrong order and it was difficult for him to wrap it because of this. We were on the verge of walking out and only stayed and paid as our young daughter was so hungry by then.
Then to top it all off we were overcharged and I had to ask for the receipt to prove it. This also proved highly complicated for the poorly trained staff. All this happened while the managers were just sitting nearby on their laptops and chatting.
We will NEVER go back to this Subway, especially as there are so many others nearby.
Quick Facts About Subway
Today
Opening Hours
| Monday | 09:00 AM - 09:00 PM |
|---|---|
| Tuesday | 09:00 AM - 09:00 PM |
| Wednesday | 09:00 AM - 09:00 PM |
| Thursday | 09:00 AM - 09:00 PM |
| Friday | 09:00 AM - 09:00 PM |
| Saturday | 09:00 AM - 09:00 PM |
| Sunday | 09:00 AM - 09:00 PM |
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