Royal Grill Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Highlights
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Fast service
Accessibility
Offerings
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Halal food
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Late-night food
Dining options
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Lunch
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Dinner
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Catering
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Dessert
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
When this place first opened it was grate but over time it's gone down hill customer service was absolutely shocking but seems like there's new owners, now and this gs have started to turns around, a little better after the take over
The food was good but if only they were generous with the sauces too. They have couple of nice meal deals.
Fantastic foods and all dishes are really tasty and you get freash salad, not salad that has been stored in the fridge for 2 days. great value for money. Fantastic customer service. Royal grill has introduced pizza to he menu, best pizza going in Coventry. Recommend this place to everyone. 5 stars
A regular customer for over 4 years was a great place but the last two-meals were dreadful ! Did not ring to complain or ask what went wrong the 1st time . Second time we did. The manger denied anything was wrong not willing to come and investigate, Very smug and I told him we will never order again. Cold food , fried chicken was old , Burgers cold and masala fish was tiny and tasted rancid! Beware of this place you have been warned!
Chicken is the best I've ever tasted seriously and I'm not just saying that. Put me in such a good mood! I have ibs too and the spices didn't upset my stomach either which is another bonus!
Disgusting service by the owner manager no respect whatsoever and thinks he can treat his long term customers like rubbish, after ordering last week like maybe my 50th order the guy calls me after there app allowed me to spend 20mins making the order that it will be delivered in 60mins then he calls and says sorry we don’t deliver there,I said you delivered here 50 x before, he said well not tonight, so I travelled across the city to collect my order.
The app allows you 10% discount for delivery or collection but the owner/manager decides too not offer me his 10%disocunt,maybe they are on hard times so I gave it to them.
After getting home I called them to complain about the batch for the burger it was so dry it just fell apart in my fingers very annoying after spending £3.50 on a burger.
What was more annoying was there was no apology instead he said that if I was going to complain then not to order again, I generally think the food and service is quite good and good value but I don’t expect to be told not to complain if there’s a problem.
What got me annoyed enough to write this review is the fact my brother has just gone to place an order and after confirming the order hey have called him and said because there was a complaint about the batches “they are not happy” and didn’t want to serve us.
There should be a law against this disgusting level of service, not impressed with the attitude.
As I said we must spend up to a £100 on some months on kebabs etc so il take my money else where from now on like now I just spent £23.75 with spices instead!
Close down or get a proper chef!!
Worse food ever!
I wouldn’t feed this to my dog
I’ve never had food delivered from a restaurant where they serve you smashed up poppadoms, and careless about there food. The masala fish was so bad it didn’t even have batter on the fish, the lamb chops and sheesh kebabs were severely over cooked, the curry was drenched in oil and tasteful, my child’s popcorn chicken was burnt and chips were stale!!! We binned the food and I rang to complain, the guy on the phone was extremely rude and refused to sort out the problem! Avoid this place at all cost!!
Warning - ZERO hygiene rating. I went here thinking I'd be able to get a lemon and herb grilled chicken burger. Firstly the place is freezing. Secondly what I got didn't have any lemon and herb flavouring. It tasted very strange. I took a few bites and left it. Later on I was heavily sick and had stomach pains. A colleague at work pointed out that this place has a 0 hygiene rating. Don't go here, you will get ill.
Quick Facts About Royal Grill
Today
Opening Hours
| Monday | 03:00 PM - 12:30 AM |
|---|---|
| Tuesday | 03:00 PM - 12:30 AM |
| Wednesday | 03:00 PM - 12:30 AM |
| Thursday | 03:00 PM - 12:30 AM |
| Friday | 02:45 PM - 01:00 AM |
| Saturday | 02:30 PM - 01:00 AM |
| Sunday | 02:30 PM - 12:30 AM |
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