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NHS St Pancras Hospital

+44 20 3317 3500
4 Saint Pancras Way Inpatient Unit, South Wing, Pancras Rd, London NW1 0PE United Kingdom of Great Britain and Northern Ireland
Open Today: -

Amenities

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilets
Planning
  • Accepts new patients

Best KPortal Reviews

An elderly relative was recently in both Oakwood & Rochester west wards. The general care/ physio & staff contact was good in Oakwood. But unfortunately this was definitely not the case with Rochester which was understaffed, & where phone contact was impossible. Most seriously he was discharged without his medication which took 24 hours to arrive. This is not excusable & caused unnecessary anxiety & risk to health.
I’m not gonna lie
This review is
Not very helpful
Just appreciating this
Structure
At the back end
Of the hospital
Towering
And such
Minding their
Own business
Would give it 0 stars if possible. Refuse to go here if it is presented as an option! My mum went here for so called rehab! Carol and Callum the physios are just useless and stuck in their ways. The nursing staff are inhuman and do not care and leave patients to rot while they pretend to look busy on screens. Staff stand at the back of the ward on their phones! Awful hell hole of a place.
MAY THE EYESVOF GOD BE ETERNALLY ON ST. PANCRAS HOSPITAL IN OUR DEFENCE IN JUSTICE AND RIGHTEOUSNESS NOW AND WHILE WE'RE HERE IN JESUS NAME.
AS THE VOICE OF GOD BRINGS ACCOUNTABILITY TO THE PROCESSES AND PROCEDURES IN OUR DEFENCE IN JUSTICE AND RIGHTEOUSNESS IN JESUS NAME.
MAY THE GOD OF THE HOUSEHOLD PRESERVE THE SANCTITY OF OUR LIVES IN JUSTICE AND RIGHTEOUSNESS IN JESUS NAME AMEN ????
I have to say my experience in OAKWOOD WARD at South Wing was excellent!! I have been through a lot but im not going to take the SHINE away from the staffs.The nurses couldn't do enough to make me feel comfortable and pain free and most importantly with a smile nothing was too much bother and not to forget the receptionists and all the other staffs who work on that ward was BRILLIANT. Regarding the physiotherapist and the OT I would rate them 15 out of 10, being stak in the wheelchair for 8 months with no help I was walking with in 2 days in hospital with a frame, and again was nothing too much bother, absolutely brilliant. So just like to say thank you so much everyone for all the help and support I have received.
I'm very disappointed, my equipment meant to be installed on the morning I was coming home, was booked between 9am till 11am and my transport was booked for 11am. Come home nothing, ok im thinking maybe they running late (it can happen). When I called them they told me only one of the item in stock and the rest they need to order. One week later still nothing, I called them still not in. Again I'm back to the same thing, stack indoors as the step in my flat is too deep and I need a hand rail to hold on to. Also the equipments which can support me in my home don't have them. I can't put it in to words how upset and disappointed I feel.....
The staff here have to deal with customers who can be very difficult at times and don't have magic wands. wands.
Some really fabulous nurses here on Oakwood unit
Tina , Jane , Marion, and several caring kind Genuine souls who work here , however 1 Asian girl that wears grey is a bully and should consider a position at hmp bronzefield /style/ a YOI would be just perfect where she will meet her match and can nudge patients/inmates all day long as she walks past them. She has a awful Aura . Plus a junior doctor initials (MC ) spoke to my patient like a child at infant school .oakwood unit served a purpose and I am forever grateful grateful to some who work there you know who you all are .
Big shout out to the staff of dunkley ward who were incredibly professional and kind when I was sectioned here last year. I wasn't the easiest patient to deal with so I really appreciate it.
Knocked off a star as I firmly believe the practice of keeping people in hospital needs to be abolished. We need to move into a place of detainment without clinical violations and more humane options like residential retreats and the use of crisis houses as a first resort. We owe this to people in crisis who can be traumatised by psyciatric coercion and forced drugging.
Although these interventions are usually done with the best of intentions it is dismissive of the patient experience to assume this is the only way that works.
In short, Good people in this place who do the best they can with the very limited tools and options they have.

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