Moon River Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Amenities
Atmosphere
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Casual
Planning
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Accepts reservations
Best KPortal Reviews
I found this in my food, I was absolutely disgusted and decided to take it back to the restaurant and reported it to the owner, who denied my claim and said that I was lying about it, the owner, Mr He, also refused to refund my order and told me to leave because I had apparently lied. I’ll never eat here again!!! I discourage others from eating here too!!! Disgusting and Disgraceful!!!!
So I ordered singapore noodles now I am aware these have curry in them as I’ve had them before many times however I have never had them from here… when my order arrived they were absolutely inedible like someone had tipped a whole pot of curry in them… I rang up and explained the situation to which they offered to send me a new order…. Lovely right well no the second order was worst then the first… absolutely disgusting will not be using this place again
We always order from here and have never had a problem until tonight!! We ordered the food at 17.08 and it got delivered at 18.50 we had been told delivery would be 18.20 so it was 1/2 hr late which is annoying but we would get over it ..... the food on the other hand we ordered the chicken balls as we always have well I don’t know what’s happened tonight but they were appalling absolutely rock hard the chicken inside had disintegrated if we had of eaten them we would of been taking a trip to dentist!!! Put us off going here again that’s for sure
Food is ok. However, I will not be ordering from here again. This is the fourth or fifth time that this takeaway has taken over 1.5 hours to deliver my food. Absolutely ridiculous! When contacting they’re not very helpful or polite either. Poor customer service and simply not worth it.
Used to have great Chinese fro here all the time however yesterday's order wasn't good at all! Both chicken dishes were so dry the chicken had become chewy, the prawn toast has a pasty centre and my partner ended up on the toilet all night! Don't know what went wrong but it needs fixing
Never been so disappointed both with the response and with the food. Ordered a couple of starters and a couple of main meals including sweet and sour chicken balls. After waiting over 2 and a half hours and numerous phone calls the food finally turned up - cold and no sauce for the chicken balls! Main element if the meal missing. Finally got through to the shop - their solution was a 20% discount off the next meal ????????????. Won’t be using again. Feeling ripped off and angry.
Food is fairly decent, Chicken Balls are probably some of the best, delivery times have never been an issue. However the chips are always dreadful! Always really soggy, in future just get an extra portion of rice in the future!
Nice food, good value and fast.
I would give 4 rather than 5 stars because the order was incomplete and when you get home it’s too late. Perhaps this was a one-off.
But the food was very nice.
Quick Facts About Moon River
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | 02:00 AM - 10:00 PM |
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