Lucky House Chinese Take Away Durham Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Amenities
Atmosphere
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Casual
Planning
Best KPortal Reviews
Ordered on Just Eat at around 19:45 with the order being accepted immediately. Was given a delivery time of 20:45 which was moved to 21:10-21:30, not unreasonable given it was a Saturday night. No updates were made through the app and upon calling the restaurant at 21:30 and asking for an update, silence on the phone. This was followed by being told my food was now being prepared (suspect the order was accepted by the restaurant and not followed up with). Asked them to cancel the order, which was going to take another hour at least. The whole family was left feeling disappointed and hungry.
Asked to have fried rice with no egg as my wife has an intolerance to eggs , served the rice dish with no problems, they even phoned back to make sure they were getting the dish correct, great timing from ordering to pick up first time with this takeaway but won't be the last
I have to say this is the worst Chinese I have ever had. Order for delivery and the young lad completely miss rice on order. The meat was dry overcooked and chewy. The rice looks more like cous cous very bland and heavy. Prawn crackers tasteless. However the female delivery driver was absolutely lovely. But the guy on reception is as bland as the food. I would advise to stay well away from this place and make yourself some toast
Tonight's food was absolutely gorgeous. Honey chilli chicken is a must for anyone ordering.
Service was great, warned of the wait time and apology given prior to ordering.
Portions were big too.
Exceptional value for money, lads who work here are lovely. Always get food here when visiting Durham ????
Absolutely disgusting been up all night being sick the rice was far too salty
Duck was extremely dry and didn’t taste fresh. When I called the young lad on the phone said “it is fresh he opened the packet today”, issue wasn’t resolved and he just said “sorry”. Waste of money
Lovely food, appalling service when it comes to opening times.
I have lost count of the amount of times they have been open on google only for us to drive there or call to find them shut.
It really is a lottery if they are open or not, which is such a shame as the food is lovely.
This is the final straw for us sadly as it's Saturday night and once again your shut but open on google... Such below par service from a potential excellent Takeaway.
Quick Facts About Lucky House Chinese Take Away Durham
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 05:30 AM - 09:30 PM |
| Wednesday | 05:30 AM - 09:30 PM |
| Thursday | 05:30 AM - 09:30 PM |
| Friday | 05:30 AM - 10:00 PM |
| Saturday | 05:30 AM - 10:00 PM |
| Sunday | 05:30 AM - 09:30 PM |
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