London House Info
Amenities
Service options
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Delivery
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Takeaway
Accessibility
Offerings
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Late-night food
Dining options
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Dinner
Amenities
Atmosphere
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Casual
Planning
Best KPortal Reviews
The food- We ordered around £70 worth of food.we got a whole variety of different items as it was a very big order for a lot of people. The food was brilliant, there was no issue (beyond a minor problem) with how it tasted or looked.
I myself tried everything but got the chilli beef with Satay Chicken Skewers. The Chilly beef was so nice, I could have eaten another 4 orders of the stuff.
The one fault I could find was the Chicken skewers did not have Satay sauce. We did order it and it was on the order receipt. But I got something that didn’t reflect satay sauce at all. I’m not sure if that is what they think is satay or if something got muddled up. Either way, it was a big order so I can easily see a little mix up happening. Funny thing is it still tasted really good, just wasn’t what I ordered.
Price- we got loads of food, I think the £70 we spent was worth the quality and amount of food. None of these tiny portions some places try to get away with
Service- the service was quick and without fault. From order to delivery it was around 40 mins which is great for this sort of huge order. The delivery driver was polite and friendly.
Summary- I’m not sure why there are so many reviews that are very negative, perhaps it varies based on who is cooking on that shift? I’m unsure, I can only discuss my experience.
My experience was brilliant, from start to end I was happy with the food and Service. I will be ordering again when next down in Henfield
Tasted bland and oily, gave me and my boyfriend a bad stomach the next day. Definitely won’t be coming back.
Ordered £76+ worth of food.
Specifically asked for Satay Sauce (peanut butter sauce) specified chunky peanut butter sauce.
Got a cheap watery alternative. When I called up to complain. I was told that they don’t do satay sauce with peanut butter and instead they use an out of the jar sauce from the wholesalers and that I didn’t order this. In addition to this they weren’t willing to replace the issue and instead proceeded to tell me to “come down here and I’ll show you how you’re wrong”.
Ordered from here many times. Not sure why as always been over priced for below average Chinese.
I would suggest ordering elsewhere as competition use fresh ingredients and provide superior service.
We had a very tasty meal of crispy chili beef, special chow mein and crispy duck and free prawn crackers. If we stay here again I'll definitely be using this takeaway.
The most disgusting ???? food I have ever tasted , all it tasted of was dirty oil ,if you were blindfolded you wouldn’t even know what you were eating please do not waist your money here it really is revolting ????????
The front door needs the closer adjusting as it does not close properly.
Food ok & reasonably priced.
Ordered on a Tuesday evening and told delivery would be an hour.
Rung after 75 minutes to be told the driver had left 15 minutes ago but had 5 deliveries to do. I suggested that might be a challenge whilst keeping all the food warm.
Rung again after 85 minutes and first time was just cut off. Second time I got through and politely expressed my concern about our dinner. The staff seem to be unable to differentiate between annoyed and aggressive ("it's not going to be worth eating" isn't aggressive!) . Anyway I was told to get the delivery driver to ring the shop when she arrived and to arrange a discount.
When she eventually turned up she refused to ring!!! She was keen to get off to another delivery about 10 minutes away (I dread to think what their meal was like).
Anyway I am now £43.30 down for a meal that might have been delicious when it left the shop but was soggy and cold when it arrived.
After over 20 years of being a customer I won't go back. Problems happen, I get that, but dreadful customer service from both staff is unforgivable.
This is my local takeaway. I’ve always had really nice, tasty food from here. Pleasant service, and never any mistakes with my orders. I’d recommend to a friend.
Please ignore other reviews that state that it’s a restaurant, it’s take away service only here - no tables or chairs, no waiters!
Quick Facts About London House
Today
Opening Hours
| Monday | 02:00 AM - 10:00 PM |
|---|---|
| Tuesday | 02:00 AM - 10:00 PM |
| Wednesday | 02:00 AM - 10:00 PM |
| Thursday | 02:00 AM - 10:00 PM |
| Friday | 02:00 AM - 10:00 PM |
| Saturday | 02:00 AM - 10:00 PM |
| Sunday | Closed |
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