Kirkstall Hill Food & Wine

+44 113 278 5766

154-160 Kirkstall Hill, Kirkstall, Leeds LS4 2SX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Kirkstall Hill Food & Wine Info

154-160 Kirkstall Hill, Kirkstall, Leeds LS4 2SX United Kingdom of Great Britain and Northern Ireland
+44 113 278 5766
[email protected]

Amenities

Service options

In-store shopping

Payments

Credit cards
Debit cards
NFC mobile payments

Best KPortal Reviews

Got a parcel dropped off here and they denied they had it even though I showed them photo proof of being delivered, scammers stay away from them

Nostalgic Place I Visited Since Late 2015

I Love This Shop Great Prices

regularly pick up my John Lewis deliveries here. good lad ????

I've added an additional star purely because it's close. This is a shop that Amazon use for local collection. That's all fine and well.

Every time I mention that I've got an Amazon parcel, they ask for the barcode. I always mention that there is no barcode however there is a code. I mention that Amazon never give you a barcode, but they do give you a code every single time, often by the same person.

Once I was asked why haven't Amazon given me a barcode, and I responded saying that I have no idea. I'm not Amazon. Amazon never give you a barcode.

They often ask to see my phone, to see what it says too. Today one person even took the phone off me when I showed them the code. I had to ask "Please can you give me my phone back" three times before they did. They apparently didn't like the idea of a customer reading out the code that Amazon gave. This is especially concerning given that I really wouldn't want strangers touching my things without appropriately sanitising their hands during Covid. In addition, I wouldn't want people touching my phone, who are regularly in contact with customers and have probably done the same thing with other customers too. A box of course is much larger than a phone and you can choose where you want to grab it from. You don't have the same choice with a phone.

Poor service, and poor awareness too. I really shouldn't have to repeat that Amazon never give you a barcode to scan, but they do give you a code every single time. I'm moving away so should hopefully find something that's close where I don't have to go through the whole process every single time. It should not be a stressful experience at all.

I don't know how they manage to stay in business. They are so slow about everything, the system doesn't help but the staff seem to lack customer service training. I'd choose somewhere else to shop.

THEY DONT HAVE MANGOS

Terrible place to drop off returns. They struggle a lot with the bar codes (it's usually the same person) and are quite rude.

Also, things have gone "missing" from my returns since that person processed it. So there is that.

Would avoid

Excellent corner shop, small but has all the essential stuff you might need.