Kidbrooke Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Very concerned about the level of service, and specially when it comes to prescribed medication. Had to follow up multiple times and engage my doctor in the conversation just for the pharmacy to realise they have been checking the wrong system on their end. Especially concerning given I’ve highlighted while speaking to numerous members of the team that the medication is time sensitive.
Always go above and beyond for their customers, kept us informed on my sons prescription milk at all times and sourced it at other chemists for us when we needed it. Love the staff here. 100% recommend, worth the wait when busy. :)
I am extremely disappointed by the bad service provided by the Kidbrooke Pharmacy. The staff appears to be badly qualified/trained and they make mistakes with prescriptions. Bad attention to detail. Bad hygiene. Rude with customers. Some members of the staff are not showing due care and are late with ordering prescriptions on time. Will not be using them again.
Excellent service by all the team at Kidbrooke Pharmacy. Thank you
As I entered the staff member shouted from the back “how can i help you” expecting me to shout back and tell everyone in the pharmacy why i was there. I just stood and looked at him in shock at how unprofessional that was. Some people will go for really personal matters and prefer not to shout across the chemist.
Thank you Michael and his team for a superb service . Andre Costa
I have never been treated so well in any other pharmacy I've ever been to and I'm 50 now so that's a very long time! Michael, owner and wonderful Pharmacist is just wonderful. He is one of the kindest, loveliest, caring man I have ever met. Nothing is too much trouble for him and his amazing kind friendly staff. I am ALWAYS treated with the utmost dignity and respect and I trust their advice implicitly. I am on very strong painkillers (CD's) and I can't always get to the pharmacy to collect them so on bad days when I am bed bound, Michael's lovely driver delivers them to me. This means so much more than I could ever tell them because without this I would be in absolute agony. All of the staff here are so kind, caring and friendly, their wonderful smiles and GENUINE warm welcomes really lift my pain filled day and make me smile. Everyone here make me feel valued, not only as a customer but as a person who really does matter. I would NEVER ever consider going elsewhere because they make me feel so welcome and the best thing is they refer to me by my first name, Caroline, and not as Ms Marley. This really does make such a difference because they remember me and I don't ever have to ask them to get my strong painkillers from the safe, they just know me so well that I am. not embarrassed by having to tell the staff my medication is in their CD safe.
Nothing is too much trouble for these truly amazing people and I can't put into words how much I appreciate them and the care and attention they pay towards me and my health needs. My whole family now use them and my best friend has recently changed to them also. I have given them five stars but if I could give more I really would because I rely on them so much, especially when I'm in extreme pain and incapacitated. Thank you so so much guys, you really are wonderful and I'd be lost without you.
Kidbrooke Pharmacy is a wonderful pharmacy. The owner is very caring, reassuring and encouraging. I can't have asked for a better service. Many thanks to you and your team!
Quick Facts About Kidbrooke Pharmacy
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 01:00 PM |
| Sunday | Closed |
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