Harfleur Chemist Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
This is probably one of the worst pharmacies in London. The staff are incompetent and don't care about the customer well-being, it is quite shocking to observe the total indifference. They also try to get people to pay in cash, despite the card machine working fine. It is quite surprising it manages to continue business
26.9.2023
NHS Choices Pharmacy
Great Staff - Empathy beyond expectation
Harfleur Pharmacy continue to be an excellent and reliable local pharmacy and, despite having multiple alternatives much nearer to home, I would always choose to use their services.
Efficient and responsive, they work closely with local GP practices which means problems are sorted out quickly and with the minimum of fuss.
Interactions with all their customers are friendly, helpful and empathetic. They are the perfect example of well-run, professional business that offers their customers a highly professional and personable service.
I praise the person who chose these members of staff. From Jenny, Mayur, Shreya, Niraj, and many many others working in there, they all show empathy, compassion, respect, kindness. They make us feel valued.
I'm sure they have a huge work load and not enough time, but they have always come on top. Brilliantly. They go way beyond to satisfy all their customers.
They have always reminded me when it's time to reorder my monthly repeat prescription.
They take the effort to remember and greet all their repeat customers by their name. This excellent effort by them.
I wouldn't hesitate to recommend them to anyone. You won't be disappointed.
Kindest regards
Imran Farooq
These people shouldn't be permitted to operate a pharmacy. When I wasn't feeling well, I went in to inquire about checking my blood pressure, and they insisted on a prescription. This was my first experience encountering such unprofessional behavior. I would have paid for it if this was their concern !!! I had to leave and ask to another pharmacy .
Absolutely appalling service, extortionate over pricing (my private prescription is usually between £3-£6 however I was informed they have a minimum price of £14.99! This was actually put through the till as £15.) I gave the pharmacy a weeks notice of my prescription and was told it would be ordered only to be very rudely told that they had not ordered anything and wouldn’t accept the prescription even though they had done previously.
It was an emergency and I was visibly very ill however they were appalling. AVOID THIS CHEMIST. The pricing is so arbitrary and expensive that the lady behind me was asking for a refund for her purchase because she had been charged £7 for a Female hygiene product that was being sold next door for £1.50. Furthermore the information they are giving out is medically incorrect under NHS guidelines and when asked to explain they get increasingly belligerent and obnoxious. THERE ARE SO MANY NEGATIVE REVIEWS THAT I THINK THEY ARE ABUSING THE PRICING AND THE NHS POLICY TO THEIR BENEFIT. I WILL BE REPORTING THEM AS IS MY CONSULTANT.
Harfleur pharmacy has been my chemist since five years ago. Their services are exemplary, the staff is always friendly and ready to help you with anything you need, be it medical advice, or advice on drugs and medication, or how to navigate the GP and other layers of health system.
Very nice little pharmacy selling anything you might need in terms of health and beauty. Extremely helpful in terms of the pharmacy service. They go above and beyond.
Came here for an emergency prescription went through the online referral system instead of actually dealing with my prescriptions they refused to give me anything and tried to force me to pay despite me telling them I get my prescriptions for free
I was told although I'm a cancer patient my prescriptiosn to deal with the sysptoms of my cancer weren't an emergency therefore telling me I have to pay over the counter
If you need ermegent help don't go here these people are disgustingly dismissive of urgent circumstances
I posted a review last year, but I would like to send another one because it really is the best pharmacy I have ever been to. Staff have never let me down......friendly service always with a smile and so helpful....no matter what. Thanking you so very much. Kind regards.
Quick Facts About Harfleur Chemist
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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