Costa Coffee Info
Amenities
Service options
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Takeaway
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Dine-in
Highlights
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Great tea selection
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
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Wheelchair-accessible toilet
Offerings
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Coffee
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Quick bite
Dining options
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Breakfast
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Brunch
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Lunch
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Dessert
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Seating
Amenities
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Toilets
Atmosphere
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Casual
Crowd
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Groups
Planning
Payments
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Credit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
Best KPortal Reviews
Terrible service, extremely slow, poor tasting products, drink was tepid, everyone in the place wishing they were somewhere better
Overpriced weak coffee. Service very slow. We only visited because this cafe was housed inside the hospital we were visiting.
1 que when you only want a coffee and had to wait in a qué when people are ordering food and only had a limited time to go back to the ward.
Ordered an iced caramel latte and asked for just half of the syrup as I don't like it too sweet. Used my own travel mug and scanned my app but didn't get my points for the drink. Staff seemed bored and didn't engage. When they made my drink wrong - added the full amount of syrup - and I asked them to make it again - I got an annoyed response and eye rolling (I asked nicely). Eventually got my drink but also noted that there were a further 2 customers who got the wrong drink while I waited for mine. Management need to sort this out and I will think again about visiting although they have a captured audience with being in a hospital! Worst Costa I have visited.
Overheard manager yell at staff member for going to the toilet and called her a child ! Poor girl looked only 18. Heard something about her being sick that day too and wanting to keep working anyways bless her. She left all teary after the manager yelled at her to go away saying she wasn’t going to pay her to sit on the toilet feeling sick. Poor girl looked so taken aback. Horrible management !! Absolutely cruel !!
Glad I can get a decent coffee at the hospital.
I ordered a cold drink and they gave me a mocha !!! Okay no problem can you change it pls and she just explodes starts swearing. Very unprofessional very unethical and most importantly no respect.
Great to get a coffee before hospital appointment
Quick Facts About Costa Coffee
Today
Opening Hours
| Monday | 07:00 AM - 06:00 PM |
|---|---|
| Tuesday | 07:00 AM - 06:00 PM |
| Wednesday | 07:00 AM - 06:00 PM |
| Thursday | 07:00 AM - 06:00 PM |
| Friday | 07:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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