Burger Boy Ldn Info
Amenities
Service options
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No-contact delivery
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Delivery
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Takeaway
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Dine-in
Highlights
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Sport
Accessibility
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Wheelchair-accessible entrance
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Wheelchair-accessible seating
Offerings
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Halal food
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Late-night food
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Small plates
Dining options
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Toilets
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Wi-Fi
Atmosphere
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Casual
Crowd
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Groups
Planning
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Accepts reservations
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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Kids' menu
Best KPortal Reviews
Ive been coming here since it was Big Gun and have put up with their astronomical prices per burger meal because they were of a high quality standard, NOT ANYMORE! A peri burger meal and a mighty burger (beef double patty) cost me £28.99 and it was disgusting the beef burger had a nasty stench and pong to the meat i ended up leaving more than half the burger and throwing it away! They now have increased their prices for regular portion of chips £4!!! And theyve stopped the glass coke bottles with the meals and provide a non uk coke can instead they charge extra for sauces their customer service stinks and youll be lucky to get a smile out of them. The owners need to have a serious look at their business as i wont be coming back here again the prices stink the food is mediocre and the customer service is appaling a recipe for disaster.
Wow, this was a delicious burger! We had just gotten into town and searched for a nearby spot to get dinner. Saw this place had good reviews and I can see why! Great service, fun presentation. Each burger was served on a wooden board and tasted incredible. Juicy, flavorful and so filling. Nice portion sizes. Delicious fries served with several flavors of dipping sauces. Would definitely come here again and again!
As an American I have found that most burgers outside the US are pretty bad. They are usually mushy patties that just don't taste right. I was reluctant to try this place but it was 10 pm on Easter and there wasn't much open to choose from. So myself and my family of 6 others decided to give it a try and I can confidently say that it was the best meal we had during our trip here. We got a mix of burgers and chicken and all were flavorful and fantastic. Sides of fries and cheese sticks were cooked perfectly. I personally went with the Chicago hot, and while I've never heard of this combo of flavors in my hometown of Chicago, it lit up my taste buds. Service was great and the two staff members were friendly. I wish we had discovered this place earlier on our trip here because we would definitely go back.
I tried this place through Google and was surprised to find out that the food, service and atmosphere was terrific. I have had food delivered at home and have also eaten in the restaurant, the way the food is delivered is excellent, the fries are good, I’ve also tried their coleslaw and found it fresh and excellent taste. Keep it up.
We had high expectations here however we were severely let down by the audacity of the person behind the counter and the lack of basic detail for the online app.
We placed a large order online via their app which also gives you 20% off. The order went through no fine, no caveats whatsoever. I then set off for 25 min drive to pick it up from the Acton branch. When I walked in he said they cancelled my order because the app hasn't been working for a while, even though he said he received my order, and then said the 20% concession also stopped a while ago. He then looked straight behind me to serve another customer. No apology, no discussion of whether I still wanted to place my order. Absolutely nothing.
I don't care if your app wasn't working, you should have at the very least apologised and offered to place my order. With the infiltration of good burger places in the area you should at least have a school of thought for customer service. Evidently its just a numbers game for you. Your phone number is just as useful.
I've been coming to Big Gun for my burger fix for years. I returned after a long post-lockdown hiatus. The interior had been completely redone and looked better than before. Most importantly the burgers were juicy and delicious. I ordered the Big Gun burger with two patties. The quality of the beef was brilliant.
A big change from before is that now they receive a daily delivery of freshly baked brioche buns. The buns were soft and tasty and an improvement over the buns they first used a few years ago. Would highly recommend.
The experience was extremely bad from the start: firstly because i couldn’t get hold of them because the phone number isn’t workin I had specific instructions I couldn’t leave a comment on the delivery app, once I have received the order it was disgusting to look at the burger box was very grassy and as for the burger the mushroom sauce was tasteless because the mushroom sauce has no flavour!!!
the wings packaging was very ugly it came on a bag with the marks of sauce on the package I don’t even understand how can they send an order like this to customers
the fries bag again very ugly and the fries very soggy.
I wanted the milkshake to be thick but it came like milk liquid!!!!
And it had no Ferrero flavour but only vanilla flavour please you can put more Ferrero it’s cheap ! Since you’re charging that much for it !
At the end this was the worst packaging and delivery box I’ve even seen since 2015 !!!!!
At least put a logo or personalised bags and make sure it’s CLEAN !!!!!
We’re not in India !!!! This is LONDON !!!!!
Gone down the drain. What on earth happened ? Previous review speaks the truth. I can only assume it's not the same owners anymore. Big Gun had the most scrumptious burgers ... Ordered yesterday and honestly it was bland as possibly possible. Not only basic, it was atrocious. As I was eating it, kept thinking it went from 10/10 to a 2/10. Pointing out previous reviewer only left one bite is silly, of course when U spend the money you will still eat it and besides I don't think it is right to waste food when people are starving in the world. So is it edible ? Yes. Is it good ... Gosh no. Terrible and regretted ordering. If I were this company I would runnnnnnnnnnnn or beg Big gun to share their previous suppliers. Perhaps new management assumed strategy in downgrading on quality would make their business more profitable - terrible idea. Would never order again. Mediocre. Better off going to Amigos, KFC, or Sam's, and I'll even dare say even McDonald's lol would be better off at least for low quality there it's cheap. Big Gun could justify their prices as was top notch gourmet taste. Waste of money. Don't bother with any defensive feedback, perhaps take on board what people are telling you. Even there bun has changed ( not nice like before, tasted cheap ). I'm not surprised U can't get through on their phone lines anymore, they don't want the complaints lol.
Quick Facts About Burger Boy Ldn
Today
Opening Hours
| Monday | 12:00 PM - 12:00 AM |
|---|---|
| Tuesday | 12:00 PM - 12:00 AM |
| Wednesday | 12:00 PM - 12:00 AM |
| Thursday | 12:00 PM - 02:00 AM |
| Friday | 12:00 PM - 02:00 AM |
| Saturday | 12:00 PM - 02:00 AM |
| Sunday | 12:00 PM - 02:00 AM |
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