Barbaras Store Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair-accessible entrance
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
Compelled to write a review after a miserable experience collecting a parcel. Ordered to Barbara's via click and collect through Evri and received a notification saying it had been delivered.
The older lady (Barbara?) behind the till could not have been more accusing and hostile. "Who did you ask for permission to have your parcel delivered here??"
I was rather taken aback by this, and after a very grumpy exchange involving her and the younger man in the store, it transpired that the company made a mistake and delivered the parcel as if it Barbara's store was my personal address. The store gets a small commission for click and collect which they didn't get for my parcel. I apologised and explained that I simply chose their store as the click and collect option at the online checkout, and had no idea why this had happened. This did nothing to appease them however.
1 star experience, but giving an extra star because they did (reluctantly) hand over my parcel in the end.
Looking at previous reviews it doesn't sound like I'm the first person to get on the wrong side of the unfriendly staff at Barbara's store. Go to the village shop in Edith Weston instead.
Used this village store as I was moving on doing the Rutland Round and the place I was staying at on a Monday night (not a bank holiday) the pub was not open but the accommodation was!!
Prices reasonable - a handy service
Signposted from the main road and is opposite the church
Fully stocked shoo with lovely fresh bakery products
Excellent range of stock for a village shop... friendly staff....
Barbara was an absolute pleasure to meet, really kind and welcoming.
I bought fresh fruit and a sweet treat at a reasonable price but also left with a smile for absolutely free.
Thanks Barbara!
You would think a small village shop would have a warm welcome. Anything but! Greeted with silence, no eye contact at the till and a half hearted thanks once youve paid . Experienced this several times with the older lady and younger one, not sure who's worse. Never again
Moved to the village & love it.Been trying to support the local shop...But the staff are so unfriendly & rude! Very miserable...a smile costs nothing! Wont be getting my business any longer.....
I don't live in the village but have always found them to be friendly. I make a point of going in and starting a conversation though. If I don't get a response, I keep talking!
Quick Facts About Barbaras Store
Today
Opening Hours
| Monday | 07:00 AM - 05:00 PM |
|---|---|
| Tuesday | 07:00 AM - 05:00 PM |
| Wednesday | 07:00 AM - 05:00 PM |
| Thursday | 07:00 AM - 05:00 PM |
| Friday | 07:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 12:00 PM |
| Sunday | 09:00 AM - 12:00 PM |
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