ASAP Towing and Auto Services Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Best KPortal Reviews
The owner locked my vehicle behind thier locked fence all weekend so I couldn't get my vehicle or belongings after he charged me for plugging in a diagnostic test instead of replacing my battery. Don't take your buisness here
I accidentally went in at 4:00 to pick up personal items from a towed car they were closed but they helped me out, not mentioning a charge. the next day i was surprised with a $50 charge. i was also told the daily storage rate was $25 but when the bill came it was $50. Very bad miscommunication.
Super sweet people!. Bill is awesome & is hands down the best Towing Company in the Treasure Valley. Thank you for your help Mr. Bill!!
Got a flat tire in Boise right as shops were starting to close on a Saturday. Called multiple companies, even used my roadside assistance but the provider was going to arrive 20 minutes after Discount tire would close. ASAP towing provided a faster response time. We had to adapt from a simple tire change to towing my vehicle. Operator was very willinging to help, and got me to the tireshop on time. Tow trucks are never "cheap", but the rate provided was really affordable given the circumstances. Driver was fast and friendly, definitely recommend this company.
Great job towing
I had them do my exhaust which consisted of 2 welds and 2 bolts. After 5 hours and 150.00 I finally got to drive my car away. They are very inconsiderate of their customers time. Not busy at all just super slow. The worker that was there said it was a 30 minute job yet I was there for 5 hours. I paid in cash and didn't even get the cash discount even though it was posted up on he wall. The time before that they put aa new starter in and after we the 3rd day and 275.00 later I finally got my car back. I won't be coming back for a 3rd time.
Waited nearly 2 hours after accident. $265 to haul my vehicle 10 miles to my house. The driver told me I could have gotten a faster, cheaper tow if I had called someone else.
Trying to get car released from this company to our insurance was quite the task. However, they treated my wife with much respect and explained their reasons for doing things their way. Good customer service is the key to a successful business.
In the future, it might be wise for this company to explain to their customers that a persons insurance company can in fact sign a release taking full responsibility for a vehicle rather than simply stating we will not release. Refusing to release a vehicle to ones insurance is probably not the best business practice especially when then insurance companies and repair facilities have never heard of this process.
Knowing now how this company operates we would use them again for our towing needs.
Quick Facts About ASAP Towing and Auto Services
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