Alpha Auto Center & Transmission Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
Best KPortal Reviews
Please do not go here! I made the mistake by believing all the other good reviews on this auto center. The owner is a cheap person and will charge you an arm and a leg. I just wanted my knock sensor to be replaced but call after call happened from the owner saying I needed to replace a lot of parts. Since my truck is old I believed them. At the End the owner ended charging me $2,500 when the original quote for only the knock sensor was $450. I asked for a detailed receipt but got a hand written receipt that only listed the parts replaced and no price attached to the parts or any explanation of the cost of labor. They also changed my oil but left the drain plug loose. The next day I was driving to work and all my oil started spilling in my job’s parking lot as soon as I parked at work. I ended up having to buy oil. The next day I showed up had them fix my drain plug. They began to lie to me saying that the plug was stripped when it was not because my friend who knows about mechanics checked it and said it was fine. I also told the owner to reimburse me my money for the oil I had to buy. The owner said that it wasn’t his problem and did not do it. I had no choice but to pay the owner since he was not being helpful or honest and my truck is my only means of transportation for work. DO NOT GO HERE. Later on I did more research and found out there were complaints about this company with the Better Business Bureau. They all consisted of the same experience I had. Also the owner is not professional or polite. He screams and cusses at you. I will never ever go here and I hope you all learn from my mistake. He also does not file any paperwork and they only accept cash. Now I understand why they only accept cash because they are so shady.
Very reliable and smart place to take your car!! My car was having a little bit of issues, where the engine was just going in and out. They were able to provide me with a very decent price and honest feedback on my car and how they would fix it. I am very pleased and the people who work here are very nice and patient. I don’t know a lot about cars but they were able to explain it in a way that made sense to me. I was talked to almost immediately as well. I recommend this place.
Tow truck driver recommended this place which, seeing from the reviews is common. A little odd that drivers from different companies are doing this but, I'll leave that at that.
I can't say anything on the service, because in the end I decided to have my car towed to the dealership, as was originally the plan. Alpha ran the $250 diagnostic for me, and the deal is (at least at the time of me going) if you use their services to fix the issue then the diagnosis fee is waived.
The issue for my car was that both batteries were dead. I was quoted $450 for each battery and $300 for labor. $1200.
I called the dealership to ask for a quote for the same service. They told me that for both batteries it would be around $650 total. Already significantly lower, I opted to go with the dealership of course. When I called Alpha back to inform him, the owner told me that he had already checked with the dealership and that they would cost me more, etc, trying to convince me to use them. But I had just got off the phone with the dealership so that was a lie...plus, I don't know if he knew which dealership I spoke to to begin with?
Another persuasive angle was that Alpha could get it done right away and I could have my car back the same day. That could have been true. But the cost wouldn't have been worth it for me.
Long story short, I bit the bullet and paid for the $250 diagnostic fee to not use their service, the dealership ended up charging a total of $785, and I STILL at least saved almost $500.
My advice is do your research and don't get pressured.
I've had the pleasure of taking my vehicle to Alpha Automotive Center several times, and each experience has been exceptional! Their team is friendly, knowledgeable, and transparent about the work they do. They take the time to explain what needs to be done and provide fair estimates. The work is always done efficiently and to a high standard. I highly recommend Alpha Automotive Center for all your car maintenance and repair needs!
BEWARE! Do not take your vehicle here we almost crashed due to their negligence leaving our lug nuts loose and the pics are below on my 64 Impala broken drum, studs, and whole braking system in the rear. To think we paid a $4,200 dollar bill to have the car was sold unnecessary repairs and upgrades just to be fooled and ripped off please learn from my mistake and do not use these thieves!!
Yesterday was a very bad day for me, I was traveling from Dallas to El Paso and 30 miles outside the city my wheel bearings failed and tire separated from my Suburban. Thank God I could stop the truck safely, called toe truck and he told me, I know a good guy that can help you, so he dropped the truck off at the parking and was about 6:30 pm. The owner and the mechanic was waiting and since I was not from this area I asked them to help me. They assured me that they would work on my truck first thing in the morning and I would be on my way at no time.
In the morning I saw speedy(the mechanic) checking all the broken parts and ordered them fast. The mechanics worked on it nonstop and by 11am it was fixed. Mel the owner went out of his way to do things right, his price was fair and he is genuinely trying to help people. I highly recommend their shop and their staff.
Called Alpha Auto for an estimate on an issue with my A/C and they provided me with an honest answer. They took me in the same day and were able to quickly identify and fix the issue for the price agreed. Greatly satisfied
I bought a 2003 jeep from and yes he isn't very honest. I've had the jeep exactly a yr and have already spent $1500 on fixing parts on it. So good luck when u go to them. And the son is the same way.
Quick Facts About Alpha Auto Center & Transmission
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
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| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | 08:30 AM - 05:30 PM |
| Sunday | Closed |
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