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Akron Children's Hospital

+1 330-543-1000
214 W Bowery St, Akron, OH 44308 United States of America
Open Today: -

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Best KPortal Reviews

Everyone from guest services to the doctors were absolutely wonderful. Unfortunately this hospital is NOT very handicapped friendly. Parking is a nightmare for someone like me who is ambulatory but has multiple issues. Valet parking is almost non existent(ER and the Considine building only) which doesn't help when you're bringing someone for surgery in the main building. As a hospital you'd think they'd do better!
I had recently taken my son here for medical issues and the team that he had take care of him was beyond phenomenal. From the emergency room staff to the nurses on floor 7! Not only were they very on top of things and very organized, they were very educational and helpful with every type of assistance they did with our baby. I highly recommend taking your children here if you are ever in doubt with something or in an emergency and need medical attention fast. They are quick and to the punch immediately. I truly appreciate everything that the entire team did for us while we had a stay here. Thank you guys once again!
The medical care that we have received here has always been good, but the billing has always been a nightmare. I am giving it three stars because of that. My oldest is 20 and we have battled with the billing department at children’s that entire time. It is very frustrating. I had another issue with them today. They have promised many times that they are working to make it better, but it is not any better today than it was 20 years ago. When we talk to our friends, they also agree that the care is among the best but the billing is among the worst
I love the staff at Akron childrens, but the waiting room at the alliance location needs to be addressed. I wish the waiting room still had a designated sick side and well visit side. Every time I bring my healthy baby for a well visit, there are very sick kids coughing and spreading germs all around the entire waiting room. It would be better if there was still a sick side for those patients. I always worry about my baby getting sick after taking them for their required well visits. Please bring this back.
If u could give 0 for the ER i would. Its a Saturday at midnight and They staff did absolutely nothing for my child with 105 fever. Only tested for flu. And that was negative. They never assessed my child. No lung or breath sounds. No heart check. Never looked in her mouth or throat. Then sent us home. Nothing was done. And we sat there Over an hour for nothing. And charged me $150 co pay
Horrible experience tonight, 3 hour wait time with a crouching 8 year old in tears and pain. We watched patiently as patients came in and got called while we wait our turn. I approached registration with concern about our wait time and that my child was having trouble breathing. She insured we'd be next in line and 5 others were called ahead. I seek to advise to be seen as my sons condition is worsening. The "charge" nurse comes to speak to me about how others level of care came before my child. I am livid and sitting in a different hospital with my sick child after being diagnosed with pneumonia. How can a screaming 8 year old complaining he can't breath not enough for anyone to help him... let alone letting him suffer for 3 hours. We watched as patients checked in and got called back and discharged and my son wailed and begged to be seen.
*** I will be putting an investigation on all reviews and reaching out to everyone with similar experiences… we need to do better when it comes to the safety and care of our children. I advised ER that if I take my kid who’s complaining he can’t breath to another hospital and find out he has pneumonia I am coming for those hospital records to see how my child’s level of care wasn’t enough to be put to the top. Sure enough he was diagnosed with pneumonia and was severely dehydrated.
Dr lambert Jenkins should not be a Dr! Don't leave your child alone at this hospital! My daughter was there for vomiting. I told (on the phone) Dr lambert if they could figure out the vomiting, they could figure out the weight loss. She replied with "that's not what kind of Dr I am". She also told me I could remove her from the hospital against medical advice. I never said I would! I wanted her taken care of. She upset my daughter multiple times when I wasn't there. I left long enough to get coffee or check on my son. She upset my daughter and while she tried to call me, the Dr grabbed her arm and took the phone out of her hand, leaving a bruise on her arm!! She told my daughter if I removed her from the hospital she would call child protective services on me! My daughter told her that she felt like she was careless about her situation and she replied with "calling me names won't get you out of here any faster" then she walked away. Like a child. They also gave my daughter ativan and then expected her to eat! While falling asleep in a chair and they made her stay there. There are some good nurses and attending Dr's but they all have to follow the Dr's suggestions. My daughter lost 6pds while being there. She didn't improve until Dr Mason came along. She's the best Dr there. Regardless, we won't ever go back! I thought akron was the best until our experience.
My daughter was in the Nicu here and for some reason they neglected my daughter my daughter ended up catching Covid. The doctors weren’t calling me or alerting me to let me know what was going on with her. I did not know she had Covid until I called to ask, when can she come to the Nicu and The area that I live in….. The nurses was extremely rude. Some of the doctors were extremely rude, and they neglected my daughter…… my daughters been in the Nicu for almost 6 months and for that time she’s been in the Nicu here it’s been horrible experience for me. I just wanna know what I can do because I really want to sue this hospital and at that I just feel like they treat black babies a different way than they treat their own light babies, my daughter has a flathead deer effect. They did not use the pillows to properly head up. They might make sure they get all the money from her but they didn’t take care of her like they would do they own. These people are sick and disgusting. I forgot to add you they never cleaned her room. Her room was so disgusting and one of the nurses got rude to me got mad because I was just like her room is not clean and the nurse sat there and lied and said that she does clean the room nice when she did it because I had stuff left there. From the last time I was there…. if you’re African-American family or anything with color, I feel like you should always be up there with your baby. Don’t let them tell you nothing and you always ask questions and if it don’t sound right look it up because these doctors and nurses are not here for us they don’t care for us and you can look it up. That’s why there’s so many black moms dead and so many black babies dying so yeah, do your research….. and then, when it was time for my daughter to leave the Nicu, there was no celebration they did not teach me the CPR stuff. They didn’t tell me really nothing when she left, they didn’t give me no extractions no nothing so when she got home, I was a nervous wreck.

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