A.H. Hale - Pharmacy/Chemist Info
Amenities
Service options
-
In-store pick-up
-
In-store shopping
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Best KPortal Reviews
I have been coming here for years. A very knowledgeable, attentive and experienced team. They always have time to chat and offer very thorough and considered advice. This chemist is in an iconic, historic building and they have preserved the history well, it’s fascinating inside. It carries a very comprehensive stock and with the high level of service I really can’t recommend this highly enough. My whole family has come for decades and it’s been faultless every time.
An amazing place; steeped in history - and knoweldge! This is not only the oldest pharmacy in England but the best!
I went to the pharmacy this afternoon to get an antihistamine for a recurring skin reaction. I was itchy and fed up - but the person serving me was more interested in his laptop and what he was working on. I asked him if he could give me his attention while I explained what I wanted. His reply was that he could focus on more than one thing at a time! Clearly, customers aren’t important enough to give his exclusive attention to. I was desperate though for some relief and was explaining that I didn’t want cortisone as it made my skin peel and flake. As I was explaining he told me he was trying to tell me what I needed but I wasn’t listening to him (to be interpreted as: Shut up and listen!) Wow! He needs to know that every customer is an ASSET and everything else in his business is a LIABILITY. I am an asset - and deserve better service! Having recommended the antihistamine he then tried to sell me a cream - although I said I didn’t want yet another cream that would cause a reaction until I’d seen the doctor. Nevertheless, he was persuasive and got me to buy it. £29 later, he was still trying to get me to buy a ‘soothing cream’ as well as some tablets to boost my immune system. He clearly had no interest in helping distressed customers who are suffering from something that has motivated them to come to a pharmacy. He just wants to sell more products.
This pharmacy is all about SALES and its priority is NOT CUSTOMER SERVICE. I will go back tomorrow to try and get a credit for the unused and unwanted cream (btw I didn’t get a receipt after I paid) and will avoid this place in the future. It’s a shame, as it’s in a wonderful building…
Probably the best stocked pharmacy in the country with probably the most helpful staff.
Bad experience all round. I visited this chemist to collect a prescription and the guy serving was asking intruding questions about my healthcare. Initially he tried to overcharge. I recently got double the prescription for half the price at boots. Do not recommend.
How can anyone give this place a good review, they don't stock anything you need and a couldn't care less attitude to go with their lack of stock. Boots is better than this place and that's saying something. I notice the good reviews ended a year ago if that means anything but don't bother finding a parking space if you just need a chemist, go to a proper one.
Completely failed to supply me with my emergency prescription for my anti depressants left me feeling stranded and confused for half the day and in withdrawal with a headache and a panic attack. I finally got my prescription from somewhere else. Would not recomend for prescription pick up
Wonderful shop-like a time machine. Travel to the days of Solingen razors, a choice of cut-throat razors and about a hundred different flavours of shaving soap. Bristle brushes, coal tar soap, cologne, combs, brushes, a great place to shop for gifts for those people who have everything.....also aspirins and medicines and prescriptions.
The impeccably well mannered gent running the place is ever helpful and knowledgeable,
Quick Facts About A.H. Hale - Pharmacy/Chemist
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
8. Qwartz