Woodside Health Centre Info
Amenities
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
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Wheelchair-accessible toilet
Amenities
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Toilets
Best KPortal Reviews
anyone will prefer to die first rather than booking an appointment, they'll do any possible thing in their power to throw you out on road but to assist you for medical emergency.
The receptionists are the worst I’ve ever encountered. You can stand in front of them and they will behave as if you don’t even exist. No ‘can I help you?’ or anything. Leave you standing there feeling awkward and stupid. How can new receptionists start a job and immediately develop the same appalling attitude? Is anyone line managing these guys? Is there any kind of quality control? Are these reviews going any way towards improving things? The doctors, when you get to see them, are amazing, but you have to get past reception first! I would be horrified if these review scores related to something I was involved in. Perhaps the recruitment process needs looking at as they manage to consistently employ people who hate people!
Long waiting time for picking up an appointment. They suggest calling at 8. When you call in the morning on time, you are in line 29. When you finally connect, let you know that today there is no appointment. That you must call again tomorrow at 8:00 am. I called 5 days every morning. Ignorance to patients!
**Denmark Road Surgery**
Got told 3 different things by 3 different doctors about the same medication, half the time when I ring the surgery I get hung up on without speaking to a staff member or I get put on hold indefinitely. I missed a call 2 weeks ago from the surgery and when I called back there were no notes on my account so I have no idea what that call was about and probably never will. Appointments are usually on time though, and some of the doctors are very friendly and understanding. Others act like they can't wait to get you out of their room.
The people were very polite and helpful even had some friendly banter..
I’m not a registered patient but took a turn near the building. Went in for help and staff called an ambulance and clinicians helped me. Can’t fault them. Thank you so much.
This is for the country park practice at the Woodside HC. Called the surgery from 8am as they always advise. Didn’t get to speak with a receptionist until 8.30 am who then said all appointments were gone. I explained I have tried numerous times and she just unapologetically said there was nothing she could do. I hardly go to the GP as I am a health professional myself but you do need them for certain things. There was absolutely no empathy. I have been with them since 2002 but this problem started when the surgery split to two. And I thought going for the country park practice was the better choice. Alas, I was wrong. I will discourage people from registering with them and their reception staff need training. Sometimes I feel like they are the doctors themselves. I am surely de-registering with them.
Woodside Health Centre has been my GP for 24 years. Aside from the odd annoyance, they have been excellent to me, so much so, that I considered the reception staff friends. I am not an easy patient. Don't like tests but the Dr's have rang me regularly, and through Covid to advise of tests needed. I've moved to a small village with one practise and I will miss Woodside and would like to give a heartfelt thanks for all the years you have kept me well.
Fond regards
Andrea Oz
Quick Facts About Woodside Health Centre
Today
Opening Hours
| Monday | 08:30 AM - 05:00 PM |
|---|---|
| Tuesday | 08:30 AM - 05:00 PM |
| Wednesday | 08:30 AM - 05:00 PM |
| Thursday | 08:30 AM - 05:00 PM |
| Friday | 08:30 AM - 05:00 PM |
| Saturday | 08:30 AM - 02:00 PM |
| Sunday | Closed |
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