West Point Transmission & Auto care Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Best KPortal Reviews
A few years back I had an oil change done here with no complaints. However, on a recent Friday I went there for a NY state vehicle inspection and it was a completely different experience. The staff told me that I needed new rotors and pads on the front brakes. I opted to just pay for the failed inspection and leave. It was clear that he was expecting me to agree to replace the brakes and he clearly wasn't happy that I didn't. That day and the following Monday I went to 2 other garages who both confirmed that my brakes were fine. I then paid the 2nd garage for the passed inspection. One of the mechanics suggested that I should have gone back to this garage and insisted that they pass the vehicle or get reported to the NY state DMV. I'm just glad that I didn't send my wife to get the inspection done.
Took my vehicle in for a service to get it ready for winter. Specifically asked for oil change/tire rotation, fluid tip off and tune up prior to first snowstorm. I was there for all of about 30 min. Was skeptical that everything I asked for was done in 30 min..once I got home, I noticed some leaves near the back of the engine block (wiper blade location) so I popped the hood to clean it out. None of my fluids were topped off, though fairly certain the oil was changed, I don’t have a good feeling the tires were rotated based upon the time and fluids issue. I will not be going back. I’d rather pay a dealership..at least I’d have piece of mind that what I ask for is actually done.
The team worked quickly and effectively to help jump start my car and ultimately swap out my car's battery – all on very short notice. I am very appreciative of the fast turnaround and excellent customer service.
Drove from Beacon to come here after finding them on RepairPal. Their price was very fair, they worked fast, and they were incredibly nice and helpful. I would highly recommend!
Had an appointment for 830-9 AM on Monday. Showed up at 835, building closed, no one there. Called and left voice message. No response. Waited until 9 AM. Left.
I went there last year, 2022, and I received an oil change and tire rotation. I figured since I was there I would also get a car wash. But the owner told me that the car wash is permanently out of service. It was a great place to get everything you need done for your vehicle and convenient for everyone that lives here, but the new owner only does garage work. No more car wash.
This place is very clean, the owner is exceptionally courteous, and they offer free drinks and wifi! On top of that, their prices are similar or lower than many places in the area. No brainer.
I went to WEST POINT AUTO SPA & LUBE to do an insurance inspection for my car. There was an issue with the transaction, so i had to come back. i called and spoke with Babu. He was so understanding and accommodating, he went above and beyond to get it completed properly. He called the company and called me back several times to follow up and make sure that everything went through and even gave me complimentary car wash. I highly recommend the place for inspections or car washes, it was a great experience overall.
Quick Facts About West Point Transmission & Auto care
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | Closed |
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