West Columbia Correct Alignment & Auto Repair Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
Took my car in for an alignment after installing brand new tires. The crew there did a pre and post drive inspection. To my surprise on the drive home, I notice my steering wheel is not centered. Car was taken back the next day and they redo the alignment but did not fix the issue. All I got from the owner, “That’s what the machine says”. Save your money and take your car somewhere else that stands behind their work and doesn’t make excuses and doesn’t bother to do it right the first time. Very disappointed in the service I received.
If your looking for a wheel alignment, do not go here. This is the quality of alignment you will get. If you try to reason with anyone there about how an alignment is supposed to align your wheels to each other, they will tell you that your wrong and they machine says it’s good. This picture is right after alignment they did.
Charlie was great, he got my vehicle in and serviced that day and was very helpful! He even had his brother come and pick me up from my home and drive me to their shop to pick up my vehicle which was very thoughtful and convenient! They charged me very reasonably, and gave me options on different parts with different prices. They made an unfortunate experience for me seamless and as less stressful as possible. I would recommend them!
The staff was efficient and polite. I was in and out pretty quickly. Nice people and clean place. I will get everything done there from now on even though I live in Irmo. It’s worth the drive.
Great service, upfront honesty, transparent pricing, and prompt service. I had a failure on a wheel bearing, tie rod, brake rotor/pads, and electrical sensors…these folks treated me great. Very satisfied.
3 times I have my car repaired. The Mechanics are slack and must not know what their doing. The first time after a repair was made I got my car back I had to take it back because the radiator was damaged during a repair. I was told my car was not leaking had to get another Mechanic to give me a diagnosis and he said yes. After they made the repair. Second time in less than 2 weeks car ran hot they claim the engine needed to be replace. 1 month later after the shop Owners ordered 2 wrong engines I got the car back and in last than 2 days the exhaust pipe fell off. The car was loud as hell during those 2 days before the car was quite as a mouse. The Mechanic I got to look at it and did my brakes said it was the gasket issue and rusty nails was the issue in the exhaust pipeline. Every conversation was like it was nothing that the Mechanics did nothing wrong. As a Mechanic if I bring my car to you you are suppose to make recommendations when you see issues and provide the best in your services. They did neither.
After awhile when you made calls like any concern customer your call get unanwsered, messages unanswered and no return calls I can say for sure that calls are monitor and not answered as if you are the one who is not understanding. Do not go to this shop for anything
BEWARE!! Thievery!! I took my car in for an oil change and to get the thermostat fixed. They did finish that and when I questioned them about some shake in my steering they told me that the inner and outer tie rods on both sides plus the lower control arms on both sides were shot. They told me they could fix it before I left to the tune of$2000. I still have the printed estimate they gave me. They had me scared to death the wheels were going to just come off the car while driving making me feel forced to get the work done right away. Gladly I turned down the work, got a second and 3rd opinion. There was nothing, zero, absolutely nothing wrong with anything to do with the tie rods or the lower control arms but they sure would've been happy to take my money. The culprit.... Some flat spots in my tires! Do not trust these people. They are telling everyone the same things and scamming money out of helpless people trying to get their car fixed! 0 stars. They are not registered with the BBB so you can't complain there!
I brought my car squeaking and now it is quiet as a mouse...new brakes in just a short wait time. I was very skeptical it take a long time due amount of customers but I was in and out. The price was fair also.
I am so excited about the professional car maintenance service and paint provided by West Columbia Correct Alignment. My wait time was under 45 minutes and all of the services completed were explained prior to completing each service.
I have visited this business for my oil change on a regular but today I needed tires. I was worried how long it would take when I pulled up do to the number of cars being serviced. However, the technicians had me in and out. So happy to have tread on my tires again!!! I was very pleased with the price and the friendly/fast environment!
Quick Facts About West Columbia Correct Alignment & Auto Repair
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
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| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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