Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best KPortal Reviews
Have not been to this location on RT 9 in Wappinger for awhile. It was disgusting. Cold, no napkins or straws available without asking,
It was extremely unwelcoming.
My salad was clearly leftover from the previous day.
We wont be back and I can not recommend. I only hope that Wendy’s corporate visits this location.
The guy at the counter was nice.
Fast food is not my preference, but when I do make that choice, it’s usually Wendy’s. Today I went inside at this specific Wendy’s for the first time, although I had gone to the drive-through on several occasions. Interestingly, they did get one thing wrong on my order, while at the drive-through there had never been a mistake. Anyway, the place is clean, the food is what you would expect it to be and I was pleasantly surprised with how clean the bathroom was.
Weird situation going on here. First off, I never see any caucasians working here, only minorities (feels like reverse discrimination). The prices are higher, yet there’s fewer staff; foods OK; napkins are behind counter; straws are behind counter; and there’s no cashier, there’s a large iPad screen instead. I remember the days when fast food chains were packed with “high school kids” working their “first job”. Welcome to the new world Neo.
Every time I go to this Wendy’s something is always missing from my order. I stopped going to this particular location (Wappingers Falls) because of this. Tonight I decided to go to said location and again I was missing something. My husband went in to get the item and they all stood around looking at him and talking to him as if he was lying about not getting his fries. The manager even came outside where we were waiting and told us again that he put it in the bag. Really?! On a side note the poor employee named Hector got yelled at for letting my husband in, which I couldn’t understand because it was 8pm and they close at 10pm. If I could give zero stars I would have. I will be going to the Wendy’s in Fishkill where my order is never wrong and the people are very nice.
This newly discovered species was present from the drive through window last night. Does this make you hungry? Perhaps corporate Wendy's can help me identify this?! And no, this is not a joke.
The last three times that I have been here. I’ve been told to pull forward. The last two times took about 10 minutes to get a simple order. This time it was 20 minutes.
Good golly Miss Molly I’m not even sure where to start with how bad this Wendy’s is. I guess we’ll start with the restroom which I use first which was rather dirty and in bad need of an update. Unfortunately the rest of my experience was only getting worse. They were only a couple of people ahead of us in line but it still took us a good 10 minutes to get to the front of the line. My wife and I had a very basic order, two single burger combos. The cashier got my change wrong and it took two more exchanges of money back-and-forth to get it right. It took another 15 minutes of waiting before we had our food. Now with all that time you would think the food would at least be fresh, unfortunately that wasn’t the case. Our fries, my favorite part of a fast food meal, were barely warm. Whoever owns this particular Wendy’s franchise clearly just doesn’t care and is mailing it in. Of course I don’t expect gourmet food or top level customer service at a fast food joint but the least the owner could do is make sure that his employees are somewhat trained and engaged while they are at work. Will never visit this establishment again.
Fresh remodel, no utensils, salt or pepper or napkins out. New ordering kiosks that don't work and you have to wait for someone to notice. No counter help on the front counter. Cheap furniture for a remodel. The greenhouse to the side is permently closed now. Not possible to give less than one star or I would.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
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