Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best KPortal Reviews
An absolute mess. Employees just standing around or shooting baskets with garbage into the cans. Garbage cans on the counter, cleaning product on food counter, garbage all over the floor. Who owns this Wendy's? Time to reign in the manager on this shift. Just filthy.
The manager taking drive thru orders was annoyed that I asked 1 simple question and very rushed. The team member/manager (he didn't have a name tag) was annoyed that I checked the bag for accuracy, twice he rudely told me everything was in the bag, but an item was missing. I politely let him know that an item was missing, he annoying glanced at the screen and rolled his eyes, got the item and said "Merry Christmas" as he handed it to me as if it was a gift. I rebuttals that he shouldn't be so confident next time since he decided to be so rude and again, he told me "Merry Christmas". I've been in thr service industry and customer service for over 25 years. I understand the feeling of rushes and being focused on it, but he was flat out rude.
Came in for lunch with my coworkers today around noon, service was fast, personable, and friendly, food was fresh and hot, restaurant was clean and smelled nice.
The manager seemed very well respected by his crew and commanded the resturaunt well. Thanks for a good visit!
Really makes you wonder if there's an actual adult managing this place… I typically go at night, and the shift on duty then is just not up to par. First off, there’s this one guy who calls it “My Wendy’s” when he greets you. Staff members play fighting and screaming while you wait to pay, then you get cold food. There have been several times where he claims certain sizes are “not available” – not worth arguing over a 6 piece, I guess. But honestly, I'm thinking of not going there anymore. Thought a review was needed at this point, since it seems like everyone in Bedford knows this Wendy’s is lacking, mostly because of the staff. Is anyone actually managing this location???
If you're looking for somewhere to eat, you're better off going literally anywhere else, than to try and stop and eat here, at the Bedford Wendy's. This store is so poorly staffed they can not meet the demand of the public. Today, they stopped taking orders both drive-thru and in house orders, because they could not fulfill the orders they already had on their screens. I gave this place one last chance and will not be back after what happened today. What a shame
I don't know they have as their manager during the daytime now but that gentleman is running a great crew. From keeping on them for a timed hand washing to calling guest by their names for their orders he is certainly going above and beyond.
Went through the drive-through. when I was telling the lady my order all she said was yeah! Yeah! Yeah ! Very rude . When I got my meal she just handed it not even a thank or anything .. very very rude.
Went into to order, and never got waited on, the ones that were there just looked at us and never said not a word. This place was filthy, so we turned around and walked right out. Where is management ??..
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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