Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Parking
Best KPortal Reviews
If I could do ZERO stars, I would!! We spent $32 on two fish combos, a kids meal, and an extra 4 piece nugget and the only thing that could be eaten was the chicken nuggets and drinks. The kids meal cheese burger was chili meat, (if you ever worked at a Wendy's, you know...), the fries were cold, and the two fish fillets were either so over cooked they were rocks, or they had been sitting in the bin for far longer than the hour allotted for "fresh food". The person that took our order was so stoned he couldn't even get through the order without asking us to repeat it multiple times. The employees were so lazy, they put two combos AND the kids meal all in the same bag. We tried calling the store and after 10-15 rings, they answered and hung up. The quality of this food and service are so far behind the Wendy's standard, I can't imagine what the management must be like. We do not live in the area and were traveling home so we're not able to just go back. Instead we went on our way hungry. Do better. And I really hope this reaches the district manager. Beyond unacceptable!!!!
I ordered a Dave's double, received some old cold meat in a bun. Wasn't a Dave double. I went back to complain they gave me a Dave's double that was slightly warm but stale and had no ketchup on it. I went back and they appeared upset that I went back a third time and gave me a bunch of ketchup packets to remedy my burger which by now was cold. I could see through the window and here in the background that they were goofing around and joking and horsing around in the kitchen. They obviously don't take customer satisfaction as a priority
Really dislike this place, from dirty tables to no ketchup in either dispensers to mostly out soda selections. Food had an old taste, like it was sitting there for a while. Dry discolored patty, to burnt bacon. I usually love their Chili. But, it also tasted weird, and the pieces of meat were big and tasted old as well. I spent 45 dollars, and not only did I leave dissatisfied, but my family felt uncomfortable and didn't even want to eat. Expressing how the food tasted weird and just wanted to go elsewhere. Employees screaming in the back and cursing.... all i ask is for managers. PLEASE see into this place
The food was alright; Average for Wendy's but the service was horrible! They were very impatient when taking our order in the drive-thru. When we received our food we were missing the sauces for the nuggets as well as napkins. The cashier seemed to ignore us as we waited for her to notice. When she finally came back, we asked for the missing items and she was rolling her eyes she and slowly got the sauces and napkins. I've been here a few times and the service seems to be the same; Forgetting items and being actively rude.
This Wendy’s is horrible. They mess up every order we get. I ordered a 10 piece spicy nugget and they gave me regular. No straws, no napkins, no dipping sauces. The fries looked like they were half eaten, and the food was overall cold and thrown together. The staff clearly have no intention of giving good quality food and service. This place needs to be shut down or hire new staff who care. Extremely frustrating!
They are closing for a remodel and are out of everything. No sign saying so, they tell you after you're already in the Drive-Thru that's full of people. The cashier took people's orders and when they got up to the window another man had to come out and say they don't have the food they ordered.
The person that was helping me through the drive thru was extremely rude and I doubt I will be back to this location ever again. Ended up not ordering anything. Wish I could give this place zero stars.
The customer service here is absolutely awful. They had us waiting forever just to take an order and when something is said I got attitude and yelled at. Completely unacceptable. If you can go to any other location I’d highly recommend doing so.
The employees need training on how to conduct proper business ethics and customer service.
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