Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best KPortal Reviews
I recently had an incredibly disappointing encounter at Wendy's, which left me utterly frustrated with their abysmal customer service. From the moment I entered the restaurant, it was evident that the staff lacked any sense of professionalism or basic courtesy.
To begin with, the employees seemed disinterested and unwilling to assist customers. When I approached the counter to place my order, the cashier barely acknowledged my presence, instead choosing to chat with a colleague. It took an exasperatingly long time for them to even acknowledge my request.
Furthermore, the staff displayed a complete disregard for accuracy and attention to detail. Despite clearly stating my order multiple times, they managed to mess it up entirely. Not only did they get the items wrong, but they also forgot some essential components. When I kindly asked for a correction, the employee responded with indifference and seemed bothered by my request.
As if that wasn't enough, the overall atmosphere was chaotic and unclean. The dining area was littered with food scraps, and tables were left unattended for an extended period. I witnessed several customers voicing their concerns, yet the staff did nothing to address the situation promptly.
Moreover, when I attempted to bring these issues to the attention of a manager, I was met with complete apathy. The manager seemed disinterested in my complaints, merely offering a half-hearted apology without any sincere effort to rectify the situation or ensure my satisfaction.
It is truly disheartening to experience such disregard for customers in a fast-food establishment. Wendy's, once known for its quality service, has clearly lost its way. The lack of professionalism, attention to detail, and a complete absence of genuine concern for customer satisfaction make it impossible for me to recommend this establishment to anyone.
I genuinely hope that Wendy's takes immediate action to address the severe customer service issues plaguing their establishment. Until significant improvements are made, I strongly advise potential customers to steer clear of this disappointing experience.
This location was clean. The morning staff very perky and friendly. There was a nice atmosphere. Food was hot
I ordered a taco salad my friend ordered a salad he got his but i didn't get mine.
Was completely ignored inside at counter waiting to order. Tried to get their attention twice but no one responded.
They were only concerned with the drive thru. 5-6people rushing around. You would think the drive thru was busy..NO IT WASN'T, not for the way they were running around. Went to smashburger down the block. Hamburgers were pretty good.
Worth going back! Wendy's just lost a long time customer. Like they will even care!!
Rude people. Order always ends up wrong. You are better off going to the Mcdonalds down the street or another Wendy’s cause this aint it. This place needs a new manager.
Getting food here is like playing fast food roulette. Sometimes you win and the order is fine, but most of the time you end up disappointed and questioning why you even bothered. Items constantly missing or incorrect, food is rarely fresh or hot. I wish there was something good to say.
Shocked to see only a 3.4 Star Rating. This Wendy's never disappoints!
Loved my Dave's combo! Husband loved his baconator
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 07:00 AM - 12:00 AM |
|---|---|
| Tuesday | 07:00 AM - 12:00 AM |
| Wednesday | 07:00 AM - 12:00 AM |
| Thursday | 07:00 AM - 12:00 AM |
| Friday | 07:00 AM - 01:00 AM |
| Saturday | 07:00 AM - 01:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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