Well Pharmacy Info
Amenities
Service options
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Delivery
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In-store pick-up
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In-store shopping
Accessibility
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Wheelchair-accessible car park
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Wheelchair-accessible entrance
Crowd
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LGBTQ+ friendly
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Other
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LGBTQ+ friendly
Best KPortal Reviews
Apparently my repeat prescription was sent to this pharmacy on the 6th December and I was informed today, by the surgery, that the pharmacy should have contacted me then. Just spoke to quite a rude person on the phone after letting phone ring for a considerable period of time.
She told me they don't ring patients to say it is there or ready. It was made ready yesterday 6 days after receiving it as she said they were not told it was important.
I questioned why they did not notify me Again. This time I get a different response 'we don't have your number as we only have it if you have used us before' Nearly cried laughing. That's where I got my previous prescription from along with all my son's medication over the years. Stay clear. Very rude and unprofessional
I am absolutely disgusted in the way my partner was treated today, regarding my 2 year old autistic sons medication. I have pursued this matter further, both of the female staff are horrible. I will however update this when we get our comeback. Lucky I wasn't there.
I use this pharmacy for all my medication and they contact me when my prescription is ready by text.Very good service. Merry Christmas to all staff.
Lovely members of staff, always go above and beyond! Definitely don’t deserve the abuse they receive everyday!
Really shocking customer service!! I came earlier in the day because the prescription was ready.. Sent me away to find out 'what I needed most' I came back in a queue which is bad enough anyway but one member of staff who's name will be unnamed for now. Told me she wanted me and other customers out even though it was 18:20 and closing time is 18:30.... Then she tells me that she doesn't have any items on prescription in stock in other words 'she wanted me and other customers out'. She also said to me a while back, have more faith in us..... PFFFFFT yeah okay!
They deliver and I can't praise them enough
Absolutely shocking customer service, staff are in the back talking, people come in and are left waiting for ages, having to result in shouting "hello" to be served! Also sat waiting for well over half an hour for a prescription to be checked! Would not recommend at all
This has to be the worst pharmacy Ive ever had the misfortune to use. Drop a prescription in at 9am and told it will be ready by 11am, turn up after 11am only to be told its not ready, cant wait so go again next day, and guess what, its not ready! Turn up the day after that, still not ready, sit around for 30 minutes to then be told they dont have all the items! This is not an isolated incident and has happened numerous times to both me and my wife. For goodness sake, how do these people stay in business?
Quick Facts About Well Pharmacy
Today
Opening Hours
| Monday | 08:30 AM - 06:30 PM |
|---|---|
| Tuesday | 08:30 AM - 06:30 PM |
| Wednesday | 08:30 AM - 06:30 PM |
| Thursday | 08:30 AM - 06:30 PM |
| Friday | 08:30 AM - 06:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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