Virginia Import Services Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Offerings
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Oil change
Amenities
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Mechanic
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Restroom
Planning
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Appointments recommended
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
On my first visit with Whitney he stopped what he was working on to not only meet me but hear about a few issues I was having with both our older Toyota's.
Advice on the one was "everything should be fine just a computer glitch". ( any other shop would have requested to bring it in and would have a cost associated)
our other Toyota Tacoma had a bad exhaust issue. Whitney was over booked invited my son and I to stop in after hours and he would take a look at it. His advice was to drop it off at the muffler shop next door. The muffler shop wasn't sure what to do with it, and again Whitney advised the muffler shop not to mess with the Manifold and replace the Cat. Fixed the issue saving us big bucks drilling and tapping manifold rusted bolts etc. Again Whitney went out of his way to get us straight and no charge.
VA Import Keep up the good work! The auto repair business can be expensive, frustrating, hot, and dirty so his efforts are noticed and appricated!
My family and I have been coming to Whitney since I was a baby and he has taken care of every car we have brought to him since moving here in 1995. He services both my dad and my mom's vehicles, my older and younger brothers' car that he helped us find, my dad's wife's cars, as well as all of the one's I've bought and brought him with over the past 12 years of having a license while I've been in the state-- two Honda Civics, one CRV, and gave me advice on a 2021 RAV-4 while I was in Texas.
His technicians are experts in what they do and each visit is informative, quick, and well thought out. The waiting area is always clean and organized and it's never taken more than absolutely necessary for all of the great work that is provided.
Whitney is the most knowledgeable mechanic I've ever worked with while living in Virginia (22 years), Maryland, Colorado, Texas, and Florida (and even in college when I was at JMU), and I wouldn't trust anyone else with my or my family's vehicles. If you need a mechanic in Richmond, it's worth the drive to Virginia Import Services.
Hands down the best experience I've ever had with an auto repair shop. I've been taken my Honda CRV and my Honda Fit to Whitney for a couple years now and it's always been the most pleasant experience. He's always honest and someone you can trust to know he's not ripping you off and always does quality work on your car. I can't recommend this place enough - you should absolutely give them your business because they deserve it!! I wish I could give more stars!
I have been going here for years and they are definitely my mechanics of choice for my Toyota and Honda vehicles for routine maintenance. No problems ever and I feel they are fairly priced. Often busy, so best to schedule an appointment.
I do tend to go to the dealer if there is an emergency item just because I live on the Southside and I know it's sometimes tough for them to fit in walk-ins, but they have rescued me a couple of times when I have had issues on this side of town (busted hose, etc).
Honest and fair. Highly recommended.
Very reliable and trustworthy, always trying to make car repair a positive experience that won't break the bank. Whitney is the face of th he business and is great. My only complaint was that they mostly just work on Japanese models (Honda, Toyota, Nissan, etc.). I would recommend them to anyone.
I've taken my vehicles there for several years now. Great service. Fair pricing. Great communication and fast turn around. Can't speak highly enough about these guys! Don and Whitney are fantastic!
Very pleased with the work done to my vehicle. The cost of parts and service was very reasonable and I had my vehicle the very next day! Ronnie was courteous and professional and took the time to make sure I didn't just waste money on extra maintenance but only got done what was needed instead of just blowing it on more than what was necessary. Very trustworthy shop from my experience.
I have been using Virginia Import Services for more than 10 years. They are excellent. I absolutely trust their advice. Never had an issue with them. They are always busy so I usually have to make an appointment. Busy is a good sign.
Quick Facts About Virginia Import Services
Today
Opening Hours
| Monday | 08:30 AM - 05:30 PM |
|---|---|
| Tuesday | 08:30 AM - 05:30 PM |
| Wednesday | 08:30 AM - 05:30 PM |
| Thursday | 08:30 AM - 05:30 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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