V&V Automotive Info
Amenities
Accessibility
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Wheelchair accessible entrance
Offerings
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Oil change
Amenities
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Mechanic
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Best KPortal Reviews
I have went there a few times with no issues and happy with services. However this last time I was not happy with services at all they forgot to put half my engine back in my vehicle, I drove my vehicle in there but had to have it towed out of there.
I really liked this place and was really happy with their services and interactions THE FIRST TIME I went. It was a completely different staff and the guy was amazing the FIRST time around so I was thinking I’d make this my new location because the guy was so awesome and helpful, I can’t remember his name but he was a white guy with dark blondish hair and glasses and he was extremely informative and absolutely fantastic! HOWEVER, I made a visit to this place again yesterday and my experience was HORRIBLE. Everyone was great except for the manager on duty and he also was the one who I had to work with. He was extremely hostile, aggressive and condescending, he literally acted like he was my father and I was being scolded which was the complete opposite from the amazing and civil conversation I had with his colleague before him the first time I went. This man treated a very small problem like a huge problem and he constantly kept telling me “you’re wrong for this and wrong for that.” When I had not said anything, he was telling me how wrong I was for how I upkeep my car which I didn’t need especially from someone like him. He kept throwing together word salad to basically call me stupid but without actually calling me stupid and literally called ME a liability when I had not said a SINGLE WORD outside of asking what I should do when he told me what was wrong with my car, then charged me an arm and a leg for services that I did NOT ask for. IF…. And that’s a strong IF, if I go back to this place again, which is pretty unlikely; I will make sure it’s the guy that I met the first time around as he was fantastic. However, if I ever see that other dude (I can’t tell the ethnicity but he has a heavy accent and is bald in the middle of the top of his head and he has a white complexion) He is extremely hostile,aggressive and very condescending and he will yell at you if you show any small signs of innocent ignorance towards your car whatsoever. He will also make the whole environment around you feel extremely hostile and he will make you extremely uncomfortable. If I ever go back i hope that it’s the guy I met the first time around because if it’s not, I will straight up walk out because I’d rather pay triple what I pay there then deal with that guy again.
Don the Owner is absolutely THE BEST. Don takes me home AND picks me up from home when my car was ready. So nice and a blessing to Las Vegas. Once again, thanks Don. You are THE BEST. Not to mention the great and quick service he gave me. Folks go to V & V Automotive.
The battery had died in my car and walked over to v&v needing a jump start . I was so impressed by them they were extremely helpful, Quick and the mechanic that helped me was very knowledgeable and went above and beyond without hesitation. Thank you v&v. You have my business for sure !
-Bad communication. -Over priced parts. -Rude customer service. This is the first auto shop that started working on my vehicle without my consent then expect me to pay without acknowledging me whats wrong with my vehicle first. They have hidden fees that they don’t discuss with you, you only find out about it when you get your receipt. Even though they got the job done, I WILL NOT recommend this place. Modern day auto shop scam! *Beware* Check out negative reviews 1st they are true.
I've been taking my vehicles to V&V for years. I like the fact that I deal with the owners directly & if something would go wrong, I do not have to deal with someone 1,500 miles away who knows me only as a statistic on some bottom line. V&V's is efficient, effective & professional. They honor appointments & are honest as the day is long; 2 very important considerations for me. I highly recommend V&V. I am not a shill, nor do I get paid for my recommendation.
UPDATE: "I've been back to V & V for another oil change and a couple of minor issues. I absolutely stand by my review!!" I moved here in July from Missouri. It's so hard to find a trustworthy and honest mechanic, especially moving to a different state. I'm lucky to have found V & V as quickly as I did. I've haven my 04 Chevy Silverado there twice now, first time for an oil change and smog test. I felt very comfortable with them right away. Personable yet professional. I recently had them do a minor repair on my truck. Very honest and thorough. No Doubt they will be getting all my business going forward. Thanks!
they take amazing care of my Family's cars and trucks gas and electric! & have for over a decade. The time they put in to do things right really matters and it's worth making the appointment if you can wait a few days. They stay busy!!
Quick Facts About V&V Automotive
Today
Opening Hours
| Monday | 08:00 AM - 05:30 PM |
|---|---|
| Tuesday | 08:00 AM - 05:30 PM |
| Wednesday | 08:00 AM - 05:30 PM |
| Thursday | 08:00 AM - 05:30 PM |
| Friday | 08:00 AM - 05:30 PM |
| Saturday | Closed |
| Sunday | Closed |
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